Charlie McKeever
Decatur
Summary
Dynamic and results-driven professional with extensive experience at Bad Daddy's Burger Bar, excelling in customer service and suggestive selling. Proven ability to train and mentor staff, enhancing team performance and operational efficiency. Highly reliable multitasker, adept at handling difficult customers while maintaining a positive atmosphere.
Overview
10
10
years of professional experience
Work History
Bartender and Server
Bad Daddy's Burger Bar
Decatur
03.2024 - Current
- Prepared and served beverages in high-volume, fast-paced environment.
- Maintained cleanliness of bar area to ensure compliance with health standards.
- Collaborated with kitchen staff to synchronize drink orders and food service.
- Developed knowledge of drink recipes, enhancing customer experience through recommendations.
- Assisted in training new bartenders on procedures and best practices.
- Engaged with customers to build rapport and encourage repeat business.
Manager, Bartender,Server
Rusty Nail Pub
Atlanta, GA 30329
04.2020 - 02.2024
- Oversaw daily operations, ensuring smooth service and high customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented cost-saving measures, enhancing profitability without compromising quality.
- Developed and executed promotional strategies to increase customer engagement and sales.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Manager, Bartender and Server
Wild Wing Cafe
4788 Ashford Dunwoody Road
09.2016 - 04.2020
- Oversaw daily operations to ensure high-quality service and customer satisfaction.
- Developed staff training programs to enhance team performance and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated scheduling to maintain adequate staffing during peak hours and special events.
- Maintained professional, organized, and safe environment for employees and patrons.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
High School Diploma -
Berkmar High School
Lilburn, Georgia 30047No Degree -
Art Institute of Atlanta
6600 Peachtree Road Skills
- Strong multitasking
- Customer service expertise
- Handling difficult customers
- Suggestive selling
Timeline
Bartender and Server
Bad Daddy's Burger Bar
03.2024 - Current
Manager, Bartender,Server
Rusty Nail Pub
04.2020 - 02.2024
Manager, Bartender and Server
Wild Wing Cafe
09.2016 - 04.2020
High School Diploma -
Berkmar High School
No Degree -
Art Institute of Atlanta