Charlotte McDonough
Martin
Summary
Dynamic Learning & Development Manager at Palladin Technologies with expertise in driving workforce development initiatives and enhancing employee skills through innovative e-learning solutions. Demonstrated success in project management and data-driven decision making, leading to significant improvements in training effectiveness and employee engagement. Committed to fostering a culture of growth and collaboration within teams.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Manager, Learning & Development
Palladin Technologies
Atlanta
02.2021 - 06.2025
- Managed budget allocated for Learning and Development initiatives.
- Analyzed data from surveys, focus groups and other feedback mechanisms to gauge success of training activities.
- Coached managers on best practices for delivering effective training sessions.
- Provided guidance and support to staff members regarding career development plans.
- Led team meetings to discuss progress towards training objectives and identify areas for further improvement.
- Developed and implemented innovative learning and development programs to meet the changing needs of employees.
- Created online learning materials utilizing various platforms including webinars, e-learning modules, virtual classrooms.
- Maintained accurate records related to all aspects of learning and development activities.
- Assessed training needs, identified gaps in existing skills and knowledge, and developed appropriate solutions for improvement.
- Ensured compliance with applicable laws and regulations related to employee education and development programs.
- Built relationships with external vendors to research new technologies that can be used in corporate learning environments.
- Oversaw implementation of new software applications related to Learning and Development activities.
- Collaborated with HR team members to design onboarding programs for new hires.
- Provided feedback on course content created by instructional designers.
- Designed processes for tracking completion of training courses by employees.
- Managed the development and maintenance of project documentation, including requirements, specifications, and user guides.
- Led cross-functional teams in delivering software projects on time and within budget, enhancing client satisfaction and retention.
- Streamlined processes and introduced new technologies to enhance efficiency and product quality.
- Implemented agile methodologies to improve team productivity and project delivery times.
- Negotiated contracts and agreements with suppliers, contractors, and other external entities.
- Established and maintained strong relationships with key stakeholders, including clients, partners, and vendors.
- Managed the full project lifecycle from concept through delivery, ensuring alignment with business objectives.
- Created testing and evaluation procedures to assess performance before, during and after training sessions.
- Led training classes and recorded instruction for later use.
- Delivered training material to diverse audiences of both blue and white-collar professionals.
- Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
Education
Bachelor of Science - Business Administration And Management
Mercer University
Atlanta06-1993
Skills
- Expense tracking and analysis
- Data-driven decision making
- Skill development strategies
- Workforce development initiatives
- Curriculum design proficiency
- Online course design
- Learning management
- E-learning development
- Project management
- Appinium Software Proficiency (Salesforce)
Affiliations
- Competitor in Fitness
- Fishing and Boating
Certification
- Salesforce Administration Certified
- Appinium Certified
- SCRUM Master
- TMForum Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager, Learning & Development
Palladin Technologies
02.2021 - 06.2025
Bachelor of Science - Business Administration And Management
Mercer University
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