Charlotte O'Quinn
Surrency
Summary
Skilled laboratory scientist with expertise in diagnostic testing and quality control. Proven ability to collaborate effectively with medical teams, ensuring accurate and timely results. Adaptable and reliable, known for strong analytical skills and thorough knowledge of laboratory protocols and safety standards. Highly focused on achieving optimal patient outcomes through precise data interpretation and problem-solving.
Overview
16
16
years of professional experience
Work History
Medical Laboratory Technician
Appling HealthCare System
12.2019 - Current
- Conducted complex laboratory tests to ensure accurate patient diagnoses and treatment plans.
- Operated and maintained advanced laboratory equipment, ensuring optimal performance and reliability.
- Collaborated with healthcare professionals to interpret test results and provide clinical insights.
- Trained and mentored new staff on laboratory procedures and safety protocols, enhancing team competency.
- Streamlined sample processing workflows, increasing efficiency and reducing turnaround times for test results.
- Implemented quality control measures to uphold laboratory standards and improve overall accuracy of tests.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
- Developed strong working relationships with colleagues, fostering a positive team culture focused on collaboration and innovation.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Recorded and maintained accurate data to facilitate tracking of results.
- Participated in annual Skills Lab to educate other departments regarding blood transfusion protocols to ensure safe blood transfusion practices.
- Maintained monthly Blood Bank Utilization reports as Blood Bank Supervisor.
- Maintained monthly QC records and accuracy for Coagulation.
- Operated wide range of laboratory equipment and instruments to complete analysis.
- Conducted routine maintenance and calibration of laboratory equipment to ensure accuracy and reliability of test results.
Phlebotomist
Appling HealthCare System
10.2009 - 12.2019
- Collected blood samples following strict safety and procedural protocols.
- Maintained accurate patient records in electronic health systems.
- Assisted in training new staff on phlebotomy techniques and best practices.
- Ensured compliance with local, state, and federal regulations regarding blood collection.
- Collaborated with healthcare teams to enhance patient care and service delivery.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
Education
Bachelor of Science - Medical Laboratory Science
University of Arkansas of Medical Science
Little Rock, AR05-2026
Associate of Science - Clinical Laboratory Science
Southeastern Technical College
Vidalia, GA12-2019
Skills
- Medical Laboratory Technician ASCP
- Blood Bank Supervisor
- Coagulation Supervisor
- American Health Care Academy Healthcare Provider CPR/AED: Adult, child, Infant (BLS)
Timeline
Medical Laboratory Technician
Appling HealthCare System
12.2019 - Current
Phlebotomist
Appling HealthCare System
10.2009 - 12.2019
Bachelor of Science - Medical Laboratory Science
University of Arkansas of Medical Science
Associate of Science - Clinical Laboratory Science
Southeastern Technical College