Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Charlotte Yalung

Charlotte Yalung

Augusta,GA

Summary

Dependable providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Motivated person with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.

Overview

4
4
years of professional experience

Work History

Server

Twin Peaks
01.2022 - 10.2025
  • Cultivated warm relationships with regular customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.

Cashier

Walmart
01.2023 - 03.2025
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Associate of Science - Cybersecurity

Augusta Technical College
Augusta, Georgia, GA
05-2027

Skills

  • Team member support
  • Professional appearance
  • Item promotion
  • Ordering procedures
  • sales and promotion
  • Customer feedback management
  • Upselling techniques

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Cashier

Walmart
01.2023 - 03.2025

Server

Twin Peaks
01.2022 - 10.2025

Associate of Science - Cybersecurity

Augusta Technical College
Charlotte Yalung