CHARNAYE BOSLEY
Atlanta
Summary
Dynamic and innovative experienced leader in radiology with a deep understanding of diverse radiology practice management and hospital operations. Proven ability to optimize revenue, productivity, and customer satisfaction through developing and implementing initiatives that improve team performance. A motivated leader with strengths in building top-performing teams who consistently exceed goals and expectations. Known for excellent communication, interpersonal, and negotiation skills.
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Enterprise Director Breast Imaging
Emory Healthcare
08.2023 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Interim -Director of Radiology
Emory Healthcare
08.2022 - Current
- Responsible for overall operational stability for imaging and development of strategies that facilitate growth, fiscal budget planning and creating strong and sustainable teams
- Currently responsible for a team of 130 employees with direct report responsibility for 6 including informatics team
- EPIC implementation 10/1/2022
- SECTRA PACS super user
- UKG payroll system 9/1/2022
- Created strategy to decrease the number of travelers in imaging
- DEI team member 2/2022-Emory St
- Joseph’s
- Co-chair PX-99 (patient experience council)
Principal
Bosley Consultant Group, LLC
11.2020 - Current
- Company Overview: A company founded to drive the profitability of mammography programs while improving patient outcomes
- 20+ years of both leadership and hands-on experience in radiography and mammography add value to clients’ organizations by fortifying overall operations for both new and established mammography and imaging programs
- Advisory Services
- Onsite Training
- Equipment and Services Referrals
- Best Practices model level setting
- Productivity Model programs and advisory services
- A company founded to drive the profitability of mammography programs while improving patient outcomes
Manager Women’s Imaging
Emory Healthcare
03.2019 - 08.2022
- Responsible for day to day operations of mammography services
- Equipment selection, budgeting, productivity, employee engagement, patient satisfaction
- Works closely with physician partners and multiple clinics and ancillary departments
- Ultimately responsible for growth of mammography services within greater metro Atlanta area
- Collaborative partnership with Winship Cancer Center to coordinate comprehensive treatment plans and workflow optimization to optimize patient care between service lines
- EPIC super user
- Sectra PACS
- Workflow Implementation specialist
- Magview
- Powerscribe
- Hologic
Corporate Director Of Women's Imaging
Novant Health
11.2016 - 11.2019
- Lead a team of +200 across six hospital mammography departments, 14 imaging centers, and five mobile mammography coaches providing over 200,000 exams annually for women across North Carolina, South Carolina, and Northern Virginia
- Develop and implement strategies to establish best practices and consistent operations while driving revenue growth; consistently increased ROI and market share over the past three years
- Partner cross-functionally across oncology, cardiology, and women's health service lines to create a collaborative team-based approach to patient experience; this was recognized by the NAPBC as a best practice nationally
- Increased staff efficiency and patient and physician satisfaction through creation and implementation of a productivity-based staffing model
- Designed strategies to increase screening mammography and pap smear compliance across physician practices
- Worked with IT and informatics teams to develop scheduling workflows, breast density assessment processes, and high-risk breast score calculation tools to improve patient experience
- Increased Novant Health's breast imaging market share by 22% over two years
Director Of Radiology Scheduling And Women's Imaging
Novant Health
11.2013 - 11.2016
- Managed radiology scheduling operations and insurance verification; supervised and led a team of over 75
- Developed and implemented a QA program to establish customer service standards and accountability measures in support of improving patient and scheduling metrics
- Improved scheduling encounter outcomes, including reducing call hold times from over three minutes to 30 seconds
- Created specialized scheduling pots for high-revenue procedure areas
Radiology Manager
Novant Health/Charlotte Orthopedic Hospital
12.2009 - 11.2013
- Led and directed all operations and team of 25 in an orthopedic radiology department and pain center
- Established an outpatient osteoporosis clinic that offered bone density testing, calcium, and PMP infusions for joint pain
- Served as the interim Guest Services Manager in lieu of a permanent placement
Radiology And Mammography Supervisor
Novant Health Matthews Medical Center
11.2004 - 12.2009
- Partnered with the department supervisor in managing day-to-day operations for radiology, CT, MRI, nuclear medicine, and mammography
- Performed MQSA and ACR inspections to ensure regulatory compliance
- Led efforts to improve employee engagement
- Served as the diversity officer for the department
Radiology Technologist PRN/Weekender Trauma ED
Carolinas HealthCare System
07.1997 - 11.2005
- Operated radiology equipment on a PRN basis in the OR, ER, and IR departments
Staff Mammography Technologist
Novant Health Matthews Medical Center
11.1996 - 11.2004
- Prepared patients for imaging and took x-rays; oversaw quality assurance of machines and processes
Mobile Mammography Technologist
Mecklenburg County Health Department
09.1994 - 11.1997
- Managed mammography activities, including quality assurance, for a mobile mammography unit
Radiologic Technologist
Buffalo General Hospital
08.1991 - 06.1991
- Performed radiology activities in bone density, OR, fluoroscopy, portables, and ED settings
Education
MBA - Public Health
Pfieffer University
Charlotte, NC01.2024
Imaging Fellow -
Radiology Leadership Academy Emory University
Atlanta, GA01.2022
Bachelor of Science - Radiology Technology
University Of Buffalo, Millard Fillmore School of Radiology
Buffalo, NY01.1991
Skills
- Strategic Planning and Execution
- Leadership Development
- Clinical Operations Specialist
- Process Improvement
- Change Management
- Budgeting and Forecasting
- Grant Writing
- Customer Service
Certification
- ARRT, RT, R, M, American Registry of Radiologic Technologists
- CPR Certification, American Heart Association
Affiliations
- Leadership Sandy Springs, Class of 2023
- Sandy Springs Society, 2023
- Emory RLA, Fellowship Program Completion
- AHRA, 2006 to Current
- ARRT, 1997 to Current
- Komen-Ambassador, 2015 to Current
- LIFT (leveraging internal female talent), 2017 to Current
- Women's Council Member, Winston Salem Maya Angelou Foundation, 2018 to Current
Locations
- Atlanta, Atlanta, GA
- Charlotte, Charlotte, NC
- Matthews, Matthews, NC
- Buffalo, Buffalo, NY
Timeline
Enterprise Director Breast Imaging
Emory Healthcare
08.2023 - Current
Interim -Director of Radiology
Emory Healthcare
08.2022 - Current
Principal
Bosley Consultant Group, LLC
11.2020 - Current
Manager Women’s Imaging
Emory Healthcare
03.2019 - 08.2022
Corporate Director Of Women's Imaging
Novant Health
11.2016 - 11.2019
Director Of Radiology Scheduling And Women's Imaging
Novant Health
11.2013 - 11.2016
Radiology Manager
Novant Health/Charlotte Orthopedic Hospital
12.2009 - 11.2013
Radiology And Mammography Supervisor
Novant Health Matthews Medical Center
11.2004 - 12.2009
Radiology Technologist PRN/Weekender Trauma ED
Carolinas HealthCare System
07.1997 - 11.2005
Staff Mammography Technologist
Novant Health Matthews Medical Center
11.1996 - 11.2004
Mobile Mammography Technologist
Mecklenburg County Health Department
09.1994 - 11.1997
Radiologic Technologist
Buffalo General Hospital
08.1991 - 06.1991
Imaging Fellow -
Radiology Leadership Academy Emory University
Bachelor of Science - Radiology Technology
University Of Buffalo, Millard Fillmore School of Radiology
- ARRT, RT, R, M, American Registry of Radiologic Technologists
- CPR Certification, American Heart Association
MBA - Public Health
Pfieffer University
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