Charonda Katina Gamble Oboh
Carrollton,MI
Summary
Results-driven operations manager with a strong attention to detail. Adept at overseeing operations and meeting demanding group objectives. Skilled in employee training, motivation, and performance management to ensure optimal practices and safety behaviors for supply chains.
Overview
17
17
years of professional experience
Work History
Area Manager
Walmart
07.2015 - 11.2024
- Manage the safety of 18-60 warehouse personnel and ensure regular safety policies and procedures are followed to eliminate injury
- Presented the 'Making the Difference Award'
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Resolved conflicts promptly to promote positive environment for customers.
- Updated key human resource metrics on compensation as well as performance using reporting tools on HRMS database.
- Coached associates through employee engagement, documentation, discipline and performance improvement plans.
- Liaised with HR to coordinate and manage employee leaves of absence.
- Fielded employee inquiries related to insurance, vacation, sick leave and other employee benefits.
Remedy Clerk
Walmart
01.2010 - 06.2015
- Promoted to Area Manager
- Imitated positive interaction with co-workers and outside vendors
- Collaborate regularly with senior management to address strategies and concerns
- Pioneered a 'Remedy Training Checklist' that was adopted for training
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Managed over 30 incoming calls and emails per day from customers
Quality Assurance Clerk
Walmart
04.2008 - 01.2010
- Analyzed data and reports to ensure inventory accuracy
- Performed cycle count and verified inventory to confirm accuracy of location
- Researched and located lost inventory to ship customer orders
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Utilized quality control software to track and analyze product data.
- Updated quality control records and reports.
Education
Graduate Certificate - Global Supply Chain
Keller Graduate School of Management
Chicago, IL12.2024
Graduate Certificate - Human Resources Management
Keller Graduate School of Management
Chicago, IL04-2021
MBA - Business Administration
Keller Graduate School of Management
Chicago, IL02-2020
BBA - Business Administration, Technology Support Systems
University of West Georgia
Carrollton, GA07.2005
Skills
- Employee Training
- Office Administration
- Advanced Microsoft Office Skills
- Guidance and Support
- Workplace Relationship Management
- Workday System Knowledge
- Continuous Improvement Initiatives
- Employee Performance Assessment
- Team Leadership
- Relationship Development
- Team Collaboration Development
- Strategic Business Planning
Timeline
Area Manager
Walmart
07.2015 - 11.2024
Remedy Clerk
Walmart
01.2010 - 06.2015
Quality Assurance Clerk
Walmart
04.2008 - 01.2010
Graduate Certificate - Global Supply Chain
Keller Graduate School of Management
Graduate Certificate - Human Resources Management
Keller Graduate School of Management
MBA - Business Administration
Keller Graduate School of Management
BBA - Business Administration, Technology Support Systems
University of West Georgia
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart