Chasely Sellers
Hampton
Summary
Experienced retail worker with cash handling, customer service, and transaction processing in fast-paced retail settings. Friendly, Punctual , and Self aware worker that utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly,with proven capability in delivering high-quality customer service and maintaining smooth operations. Also known for reliability and adaptability in dynamic environments, contributing effectively to team goals.
Overview
5
5
years of professional experience
Work History
Key Holder / Cashier
Dollar General Store
Albany, GA
05.2021 - 11.2022
- Supervised daily cash register operations to ensure accuracy and efficiency.
- Managed inventory levels, conducting regular stock checks to maintain product availability.
- Resolved customer inquiries and complaints to enhance shopping experience.
- Coordinated team schedules to optimize coverage during peak hours.
- Collaborated with management on store policies and operational improvements.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Learned duties for various positions and provided backup at key times.
Cashier
RaceTrac
McDonough, GA
01.2023 - 11.2023
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to ensure efficient store operations during peak hours
- Delivered friendly and efficient customer service in a fast-paced convenience store environment during overnight shifts.
- Operated cash registers accurately, processed cash, credit, and mobile payments, and balanced the cash drawer at the end of shifts.
- Prepared and cooked breakfast items according to company recipes, food safety standards, and quality guidelines.
- Restocked food, beverages, and merchandise to ensure shelves, coolers, and displays remained fully stocked.
- Received and checked in vendor and delivery trucks by verifying shipments, inspecting deliveries, and organizing inventory.
- Maintained a clean and sanitized kitchen by washing dishes, cleaning food preparation areas, and following sanitation procedures.
- Performed routine cleaning throughout the store, including restrooms, beverage stations, dining areas, and checkout counters.
- Assisted with inventory organization, stock rotation, and replenishment to minimize waste and maintain product availability.
- Verified customer identification for age-restricted purchases in accordance with company policies and state regulations.
- Responded quickly to customer needs while managing multiple responsibilities independently during overnight hours.
- Collaborated with team members during shift changes to ensure smooth store operations and completion of daily tasks.
- Followed food safety, health, and workplace safety standards while maintaining a clean, organized, and efficient work environment.
Freight and Receiving Associate
Home Depot
Fayetteville, GA
12.2023 - 09.2024
- Coordinated receipt and inspection of incoming merchandise to ensure quality standards.
- Maintained accurate inventory records through diligent scanning and logging of items received.
- Collaborated with team members to optimize workflows and enhance processing efficiency.
- Unloaded trucks and received incoming freight while ensuring shipments were accurate and free of damage.
- Organized, sorted, and stocked merchandise according to department and store standards.
- Operated pallet jacks and other material handling equipment to move products safely throughout the store.
- Assisted with inventory control by verifying quantities, reporting discrepancies, and maintaining accurate records.
- Prepared merchandise for the sales floor by labeling, organizing, and replenishing inventory.
- Maintained a clean, safe, and organized receiving area in compliance with company safety policies.
- Collaborated with team members to complete overnight freight, stocking, and receiving tasks efficiently.
- Assisted with loading customer purchases and transferring merchandise to designated storage areas when needed.
- Followed proper lifting techniques and safely handled heavy and oversized products.
- Met productivity goals while working in a fast-paced warehouse and retail environment.
Cashier
Home Goods
McDonough, GA
03.2025 - 12.2025
- Greet every customer with a friendly, professional attitude and provide excellent customer service by answering questions, offering assistance, and creating a welcoming shopping experience.
- Accurately scan merchandise and process customer purchases, returns, exchanges, and price adjustments using the point-of-sale (POS) system while maintaining speed and accuracy.
- Handle cash, credit cards, debit cards, gift cards, and other forms of payment while balancing the cash drawer and following all company cash-handling procedures.
- Carefully bag and organize customer purchases to ensure fragile and oversized items are handled properly while maintaining efficiency during busy checkout periods.
- Resolve customer concerns and transaction issues in a courteous and timely manner by following company policies and involving supervisors when necessary.
- Maintain a clean, organized, and fully stocked checkout area by replenishing shopping bags, receipt paper, and other supplies while ensuring the workspace remains safe and presentable.
- Assist with sales floor duties, including stocking merchandise, organizing displays, recovering shelves, and returning misplaced items to their proper locations to maintain the store's appearance.
- Promote store loyalty programs, credit card offers, and current promotions by informing customers about available savings and benefits during the checkout process.
- Work collaboratively with team members and management to ensure efficient store operations, meet customer service expectations, and support daily business needs during high-volume shopping periods.
- Follow all company policies regarding loss prevention, safety, and security by monitoring transactions, identifying suspicious activity, and maintaining confidentiality while protecting company assets
Education
Associates in Psychology - Health And Human Performance
Albany State University
Albany, GA12.2029
High School Diploma -
Mount Zion High School
Jonesboro, GA05.2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Money handling
- Reliability and punctuality
- Cash handling and management
- Order taking
- Active listening
- Critical thinking
- Data entry
- Computer proficiency
- Conflict resolution
- Team development
Timeline
Cashier
Home Goods
03.2025 - 12.2025
Freight and Receiving Associate
Home Depot
12.2023 - 09.2024
Cashier
RaceTrac
01.2023 - 11.2023
Key Holder / Cashier
Dollar General Store
05.2021 - 11.2022
Associates in Psychology - Health And Human Performance
Albany State University
High School Diploma -
Mount Zion High School