Chasidy Montgomery
Stockbridge
Summary
Proven Work From Home Agent with a track record of excellence at Amazon, adept in Aegis CRM and renowned for exceptional customer service. Skillfully balances work and personal responsibilities, demonstrating outstanding multitasking and time management. Recognized for building empathetic client relationships and surpassing service goals with professionalism and high energy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Work From Home Agent
Amazon
01.2023 - 07.2024
- Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Collaborated with team members to ensure seamless communication and coordination across various departments.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
Work From Home Agent
Solutionz
03.2022 - 11.2023
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Delivered prompt service to prioritize customer needs.
- Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
Education
Associate Degree in Nursing - Billing And Coding
United Education Institution
Georgia10-2023
High School Diploma -
Cedar Grove High School
Decatur, Georgia 05-2018
Skills
- Typing speed
- Phone etiquette
- Goal oriented
- Aegis CRM
- Call handling
- Customer service
- Computer skills
Certification
- CPR/AED Certification
- [State] Driver's License
- First Aid Certification
- Certified Medical Assistant (CMA)
Timeline
Work From Home Agent
Amazon
01.2023 - 07.2024
Work From Home Agent
Solutionz
03.2022 - 11.2023
Associate Degree in Nursing - Billing And Coding
United Education Institution
High School Diploma -
Cedar Grove High School
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon