Chautaugua Dupree
Douglasville
Summary
Seasoned Assistant Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Diligent Assistant Manager with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Starbucks
Atlanta, GA
10.2025 - Current
- Oversaw daily operations to ensure a cohesive and productive work environment.
- Assisted in the development and implementation of strategic plans to enhance team performance.
- Facilitated communication between management and staff to promote transparency and collaboration.
- Trained and mentored new employees, fostering a culture of continuous learning and development.
- Maintained compliance with company policies and industry regulations to mitigate risks.
- Fostered a positive work culture by organizing team-building activities and recognition programs.
- Fostered a positive work culture by organizing team-building activities and recognition programs.
- Reviewed and processed employee performance evaluations to guide career development.
- Led initiatives to promote diversity and inclusion within the workplace.
Production Prep Cook
Delaware North Company
Atlanta, GA
06.2023 - Current
- Completing all tasks, in order, on the prep list from the Head Chef or other kitchen manager
- Labeling and stocking all ingredients on easily accessible shelves
- Washing, chopping and sorting ingredients like fruits, vegetables and meats
- Measuring quantities of seasonings and other cooking ingredients
- Parboiling food, reducing sauces and starting first steps in various dishes
- Cleaning dishes, washing cooking utensils and cookware, taking out the trash and sanitizing kitchen
- Adhering to all relevant nutrition and sanitary regulations and standards
- Keeping track of ingredient inventory and collaborating with other kitchen and management staff to order resupply
Shift Manager
Starbucks
Atlanta, GA
07.2021 - 09.2023
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Resolved conflicts between staff members in a professional manner.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Investigated customer complaints regarding merchandise quality or availability promptly.
Production Prep Cook
Delaware North Company
Atlanta, GA
10.2017 - 09.2020
- Completing all tasks, in order, on the prep list from the Head Chef or other kitchen manager
- Labeling and stocking all ingredients on easily accessible shelves
- Washing, chopping and sorting ingredients like fruits, vegetables and meats
- Measuring quantities of seasonings and other cooking ingredients
- Parboiling food, reducing sauces and starting first steps in various dishes
- Cleaning dishes, washing cooking utensils and cookware, taking out the trash and sanitizing kitchen
- Adhering to all relevant nutrition and sanitary regulations and standards
- Keeping track of ingredient inventory and collaborating with other kitchen and management staff to order resupply
Shift Manager
Starbucks
Atlanta, GA
05.2011 - 07.2017
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Organized special events such as holiday sales or promotional campaigns.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Communicated with other shift managers to facilitate continuation of customer service.
- Coached employees on interactions with customers to drive exceptional service.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Education
GED -
George Washington Carver High School
Atlanta, GA10.2002
Skills
- Kitchen Organization
- Sauce Preparation
- Menu Memorization
- Food Processing
- Ingredient Preparation
- Stock Rotation
- Inventory Stocking
- Customer Service
- Food Preparation
- Time Management
- Measurements and Weights
- Food Inspection
- Teamwork and Collaboration
- Attention to Detail
- Foodservice Sanitation
- Cleaning and Organization
- Highly Motivated
- Safe Food Handling
- Food Storage
- Dependable and Reliable
Timeline
Assistant Manager
Starbucks
10.2025 - Current
Production Prep Cook
Delaware North Company
06.2023 - Current
Shift Manager
Starbucks
07.2021 - 09.2023
Production Prep Cook
Delaware North Company
10.2017 - 09.2020
Shift Manager
Starbucks
05.2011 - 07.2017
GED -
George Washington Carver High School