Chaz Bush
Stone Mountain,GA
Summary
Experienced restaurant shift leader and manager with over a decade of customer service, Skilled in managing staff, handling high-volume environments, and maintaining quality and consistency across food service and guest interactions. Efficient at training and motivating team members, resolving customer concerns promptly, and fostering a positive dining experience. Focused on achieving performance goals, and supporting overall business success through strong leadership and attention to detail.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Route Sales Driver
Coca-Cola
Sandy Springs, GA
03.2025 - Current
- Operated delivery vehicles safely to ensure timely product distribution.
- Managed inventory levels and restocked products on route to optimize supplies.
- Maintained accurate records of deliveries and customer interactions for reporting.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Conducted routine vehicle inspections to maintain safety and compliance standards.
- Safely operated company vehicle, adhering to strict safety standards and ensuring proper maintenance was conducted regularly.
Merchandise Stocker
Wholes Food
Sandy Springs, GA
03.2019 - 06.2020
- Managed inventory levels to ensure optimal product availability and minimize stockouts.
- Operated material handling equipment for efficient stocking and organization of merchandise.
- Collaborated with team members to streamline restocking processes and improve workflow efficiency.
- Conducted regular audits of stock to maintain accurate inventory records and reduce discrepancies.
- Implemented safety protocols during stocking procedures to ensure a safe working environment.
- Trained new staff on proper stocking techniques and company policies to enhance team performance.
- Maintained cleanliness and organization of storage areas to support operational efficiency.
- Assisted in visual merchandising efforts by arranging products according to store standards for enhanced customer experience.
- Improved sales floor appearance through timely replenishment of products and regular maintenance.
- Monitored product rotation practices to reduce waste and maintain compliance with freshness standards.
- Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
- Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
- Maximized stock efficiency with proper rotation methods, minimizing expired or damaged items.
Restaurant Manager
Bojangles' Famous Chicken 'n Biscuits
Tucker, GA
04.2015 - 07.2019
- Oversaw daily restaurant operations ensuring high-quality service and efficiency.
- Trained and mentored staff to enhance performance and promote teamwork.
- Implemented inventory management systems to streamline supply chain processes.
- Developed employee schedules optimizing labor costs while meeting customer demand.
- Enhanced customer satisfaction through proactive problem-solving and service recovery strategies.
- Conducted regular staff performance evaluations fostering professional development opportunities.
- Collaborated with kitchen staff to maintain menu consistency and food safety standards.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Implemented training programs, enhancing employee performance and customer satisfaction.
- Managed inventory, optimizing stock levels to reduce waste and costs.
- Streamlined scheduling processes, improving staff efficiency and coverage during peak hours.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Manager
Burger King
Atlanta, CA
02.2018 - 06.2019
- Coordinated daily operations to ensure efficiency and smooth workflow across departments.
- Assisted in implementing process improvements that enhanced team productivity and morale.
- Managed scheduling and resource allocation to optimize project timelines and deliverables.
- Supported team members by providing training on new systems and procedures.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Check food temperatures to ensure proper time frame.
Education
High School Diploma -
Tucker High School
Atlanta, GASkills
Effective communication
- Scheduling coordination
- Staff leadership
- Portion control
- Food presentation
- Staff supervision
- Health code compliance
Customer service
Safe driving practices
Reliability and punctuality
Professional appearance
Basic math proficiency
Schedule management
Inventory management
Visual merchandising
Product sales
Cash handling experience
Safe driving techniques
Merchandising strategies
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Leadership skills
Problem-solving abilities
Multitasking ability
Effective communication
Certification
Safe serv
Timeline
Route Sales Driver
Coca-Cola
03.2025 - Current
Merchandise Stocker
Wholes Food
03.2019 - 06.2020
Manager
Burger King
02.2018 - 06.2019
Restaurant Manager
Bojangles' Famous Chicken 'n Biscuits
04.2015 - 07.2019
High School Diploma -
Tucker High School