Chaz Bush
Stone Mountain,GA
Summary
Experienced restaurant shift leader and manager with over a decade of customer service, Skilled in managing staff, handling high-volume environments, and maintaining quality and consistency across food service and guest interactions. Efficient at training and motivating team members, resolving customer concerns promptly, and fostering a positive dining experience. Focused on achieving performance goals, and supporting overall business success through strong leadership and attention to detail.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Route Sales Driver
Coca-Cola
03.2025 - Current
- Operated delivery vehicles safely to ensure timely product distribution.
- Managed inventory levels and restocked products on route to optimize supplies.
- Maintained accurate records of deliveries and customer interactions for reporting.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Conducted routine vehicle inspections to maintain safety and compliance standards.
- Safely operated company vehicle, adhering to strict safety standards and ensuring proper maintenance was conducted regularly.
Merchandise Stocker
Wholes Food
03.2019 - 06.2020
- Managed inventory levels to ensure optimal product availability and minimize stockouts.
- Operated material handling equipment for efficient stocking and organization of merchandise.
- Collaborated with team members to streamline restocking processes and improve workflow efficiency.
- Conducted regular audits of stock to maintain accurate inventory records and reduce discrepancies.
- Implemented safety protocols during stocking procedures to ensure a safe working environment.
- Trained new staff on proper stocking techniques and company policies to enhance team performance.
- Maintained cleanliness and organization of storage areas to support operational efficiency.
- Assisted in visual merchandising efforts by arranging products according to store standards for enhanced customer experience.
- Improved sales floor appearance through timely replenishment of products and regular maintenance.
- Monitored product rotation practices to reduce waste and maintain compliance with freshness standards.
- Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
- Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
- Maximized stock efficiency with proper rotation methods, minimizing expired or damaged items.
Restaurant Manager
Bojangles' Famous Chicken 'n Biscuits
04.2015 - 07.2019
- Oversaw daily restaurant operations ensuring high-quality service and efficiency.
- Trained and mentored staff to enhance performance and promote teamwork.
- Implemented inventory management systems to streamline supply chain processes.
- Developed employee schedules optimizing labor costs while meeting customer demand.
- Enhanced customer satisfaction through proactive problem-solving and service recovery strategies.
- Conducted regular staff performance evaluations fostering professional development opportunities.
- Collaborated with kitchen staff to maintain menu consistency and food safety standards.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Implemented training programs, enhancing employee performance and customer satisfaction.
- Managed inventory, optimizing stock levels to reduce waste and costs.
- Streamlined scheduling processes, improving staff efficiency and coverage during peak hours.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Manager
Burger King
02.2018 - 06.2019
- Coordinated daily operations to ensure efficiency and smooth workflow across departments.
- Assisted in implementing process improvements that enhanced team productivity and morale.
- Managed scheduling and resource allocation to optimize project timelines and deliverables.
- Supported team members by providing training on new systems and procedures.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Check food temperatures to ensure proper time frame.
Education
High School Diploma -
Tucker High School
Atlanta, GASkills
Effective communication
- Scheduling coordination
- Staff leadership
- Portion control
- Food presentation
- Staff supervision
- Health code compliance
Certification
Safe serv
Timeline
Route Sales Driver
Coca-Cola
03.2025 - Current
Merchandise Stocker
Wholes Food
03.2019 - 06.2020
Manager
Burger King
02.2018 - 06.2019
Restaurant Manager
Bojangles' Famous Chicken 'n Biscuits
04.2015 - 07.2019
High School Diploma -
Tucker High School