CHAZ D. HARRIS
Atlanta
Summary
Detail-oriented Operations Coordinator with over 6 years in fleet coordination and logistics management. Expert in optimizing resource allocation, managing time-sensitive operations, and facilitating cross-team communication. Experienced in data tracking and compliance, enhancing operational efficiency. Aiming to leverage skills in aviation operations coordination.
Overview
7
7
years of professional experience
Work History
Coordination/Logistics
Porsche Atlanta
Atlanta
05.2026 - Current
- Planning and optimizing the daily shipping routes for carriers or company-owned fleets.
- Manage reservations, scheduling, and real-time fleet availability across multiple vehicles
- Executed daily operational logistics functions to ensure seamless coordination of activities.
- Identified and resolved operational challenges promptly to minimize disruptions.
- Enhanced team communication through regular updates to align objectives and improve workflow.
- Monitored data trends to enhance reporting accuracy.
- Customer Issue Resolution
- Maintained and repaired all fleet equipment, including scheduling and partnering with lease vendors.
Rental Coordinator Secretary (Hybrid)
Mann Rental Car
New York/New Jersey
10.2025 - 05.2026
- Manage reservations, scheduling, and real-time fleet availability across multiple vehicles
- Coordinated vehicle deliveries, pickups, and returns, ensuring timely service for drivers and customers
- Communicate with customers and partners to resolve issues and ensure smooth operations
- Facilitated communication between teams, improving collaboration and streamlining operational processes
- Executed solutions for complex issues under pressure, maintaining service quality and customer satisfaction
- Maintain accurate records of payments, contracts, and compliance documentation
- Track toll violations, assign charges, and resolve billing discrepancies
- Monitor KPIs including utilization, payments, and operational performance
- Ensured compliance with regulations through thorough documentation
- Data Tracking & Reporting
- Operations Management
Manager Associate II HLE
Hertz Car Rental HLE
Atlanta
01.2025 - 10.2025
- Conducted audits of rental agreements and documents, ensuring compliance with company policies.
- Updated and maintained rental system to accurately reflect real-time inventory changes and customer needs.
- Collaborated with finance to reconcile daily transactions and resolve discrepancies in payment records, enhancing financial accuracy.
- Assist in training team members on best practices for customer interactions and reservation management.
- Monitor fleet condition reports to proactively address maintenance needs before vehicle assignments.
- Facilitate communication between drivers and management to optimize scheduling for vehicle deliveries.
Manager Associate I HLE
Hertz Car Rental HLE
Atlanta
11.2020 - 01.2025
- Oversaw fleet utilization and ensured vehicles received proper maintenance and servicing according to established guidelines.
- Developed and modified annual business plan strategies, contributing to business unit profitability.
- Direct and organize all reservations and pick-ups, develop relationships with existing vendors such as Lyft, Uber, and Pep-boys.
- Resolved customer service inquiries, improving customer satisfaction and loyalty.
- Upheld customer service standards to meet area goals.
- Supported the branch operations under the guidance of the Manager Associate.
Transporter
Enterprise Holdings
Savannah
12.2019 - 12.2020
- Coordinated routing and logistics to achieve on-time deliveries
- Transported vehicles across multiple locations, ensuring adherence to schedules
- Verified documentation and maintained vehicle condition standards
- Cleaned and maintained vehicle, inspecting for damage after each shift.
Education
Bachelors - Criminal Justice, Business Administration
Savannah State University
Savannah, GA05-2024
Skills
- Fleet & Logistics Coordination
- Scheduling & Dispatch Support
- Fleet management
- Logistics planning
- Inventory management
- Data analysis
Timeline
Coordination/Logistics
Porsche Atlanta
05.2026 - Current
Rental Coordinator Secretary (Hybrid)
Mann Rental Car
10.2025 - 05.2026
Manager Associate II HLE
Hertz Car Rental HLE
01.2025 - 10.2025
Manager Associate I HLE
Hertz Car Rental HLE
11.2020 - 01.2025
Transporter
Enterprise Holdings
12.2019 - 12.2020
Bachelors - Criminal Justice, Business Administration
Savannah State University