Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chaz Smith

Marietta,GA

Summary

Results-driven Route Sales and Account Lead with extensive experience in sales, customer service, and account development. Skilled in managing and growing route accounts, executing effective sales and promotional strategies, and providing tailored solutions for customer needs. Proactive and highly motivated to build strong relationships, drive revenue, and maintain long-term customer satisfaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Route Sales Representative

Frito-Lay
11.2022 - Current
  • Lead Route Sales Representative for 24 accounts, achieving a 99% service rate.
  • Developed strong relationships with customers, addressing needs and providing tailored product recommendations.
  • Created and implemented promotional strategies to drive sales and foster customer loyalty.
  • Developed and optimized displays and product layouts to maximize sales and efficiency.
  • Boosted revenues by cross-selling and upselling products and services to both new and established customers.
  • Maintained accurate sales records and conducted regular customer satisfaction reviews.

Field Sales Representative

AT&T
01.2022 - 10.2022
  • Traveled throughout assigned territories, leveraging leads to visit existing customers and prospects.
  • Developed deep understanding of customer needs to recommend appropriate products and services.
  • Delivered top customer satisfaction through prompt issue resolution and personalized sales service.
  • Maintained meticulous records of customer accounts and sales activities.
  • Closed over 75 deals in less than 12 months.

Alarm Installation Technician

Vivint Smart Home
10.2019 - 01.2022
  • Installed and serviced smart home equipment, providing tailored recommendations and achieving high customer satisfaction.
  • Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.

Residential Pest Control Technician

Aptive Environmental
04.2018 - 10.2019
  • Maintained daily service route, executed treatments, and delivered top customer service.

Commercial Pest Control Technician

Massey Services
03.2017 - 04.2018
  • Developed pest control strategies and maintained meticulous service records.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.

Cashier

Home Depot
03.2013 - 03.2017
  • Operated register, processed transactions, and built customer loyalty.

Deckhand

American Cruise Line
07.2016 - 11.2016
  • Delivered exceptional guest service and worked closely with teammates to maintain a safe, enjoyable environment.

Paraprofessional

Gainesville City School System
02.2011 - 05.2015
  • Supported instructional staff and students, fostering a productive and safe learning environment.

Education

Some College - Sports Communication

Coker College
Hartsville, SC

No Degree - Physical Education Teaching and Coaching

Kennesaw State University
Kennesaw, GA

Skills

  • Route Sales & Account Management
  • Product Knowledge & Merchandising
  • Relationship Building & Customer Retention
  • Issue Resolution & Service Excellence
  • Sales Growth & Upselling Techniques
  • Organization & Time Management
  • Strong Communication & Negotiation
  • Technical Knowledge & Installation Expertise

Certification

DOT Medical card holder

Timeline

Route Sales Representative

Frito-Lay
11.2022 - Current

Field Sales Representative

AT&T
01.2022 - 10.2022

Alarm Installation Technician

Vivint Smart Home
10.2019 - 01.2022

Residential Pest Control Technician

Aptive Environmental
04.2018 - 10.2019

Commercial Pest Control Technician

Massey Services
03.2017 - 04.2018

Deckhand

American Cruise Line
07.2016 - 11.2016

Cashier

Home Depot
03.2013 - 03.2017

Paraprofessional

Gainesville City School System
02.2011 - 05.2015

No Degree - Physical Education Teaching and Coaching

Kennesaw State University

Some College - Sports Communication

Coker College

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Chaz Smith