Cheala White
Warner Robins
Summary
Detail-oriented banking professional known for strong work ethic and time management skills. Proven ability to resolve customer inquiries and improve processes, ensuring compliance and maintaining high standards of service.
Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Teller II
Robins Financial Credit Union
Warner Robins, GA
05.2022 - Current
- Processed member transactions efficiently, ensuring accuracy and compliance with financial regulations.
- Assisted members with account inquiries, providing exceptional customer service and support.
- Collaborated with team members to streamline operational workflows and improve service delivery.
- Monitored cash flow levels, maintaining appropriate balances for daily operations and audits.
Customer Service Representative
GEICO
Macon, GA
01.2022 - 04.2022
- Resolved customer inquiries efficiently, ensuring satisfaction with policy information and claims processing.
- Guided customers through policy options, enhancing understanding of coverage and benefits.
- Collaborated with cross-functional teams to streamline claims handling procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Manager
Marcos Pizza
Warner Robins, GA
08.2012 - 11.2021
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented cost-control measures, optimizing inventory management processes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Northside High School
Warner Robins, GASkills
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- Goal-oriented focus
- Compliance, banking laws, and regulations
- Team cooperation
- Reliable and responsible
Timeline
Teller II
Robins Financial Credit Union
05.2022 - Current
Customer Service Representative
GEICO
01.2022 - 04.2022
Manager
Marcos Pizza
08.2012 - 11.2021
High School Diploma -
Northside High School