Summary
Overview
Work History
Education
Skills
Timeline
Won best old fashion between 5 stores.
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Chelsea Falterman

Marietta

Summary

Dynamic bartender with a proven track record at Mazzys Sports Bar and Grill, excelling in high-volume environments. Recognized for attentiveness and strong multitasking abilities, i.e taking orders while making drinks etc.. I gained a loyal clientele while being able to read and understand which of my personality traits to bring forward. I believe in team work, helping where you can if there is time, full hands in and full hands out. The goal is for everyone to have a great but safe experience.

Overview

9
9
years of professional experience

Work History

Bartender

Mazzys Sports Bar and Grill
12.2016 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Education

Associate of Science - Psychology

Georgia Gwinnett College
Lawrenceville, GA
05-2012

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality
  • Responsible alcohol service
  • Complex Problem-solving
  • Handling difficult customers
  • Memory retention
  • Hospitality service expertise
  • Salesmanship
  • Food running
  • Outstanding customer service
  • Able to stand 10 hours

Timeline

Bartender

Mazzys Sports Bar and Grill
12.2016 - Current

Associate of Science - Psychology

Georgia Gwinnett College

Won best old fashion between 5 stores.

After a bartender meeting, we had a small competition between about 14 bartenders. We were told to make 3 drinks, an old fashion, a lemon drop and a Mai Thai. I was unanimously voted best old fashion. 

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Chelsea Falterman