Chelsea Scott
Atlanta
Overview
15
15
years of professional experience
Work History
Transit Bus Operator
Marta Transit
Atlanta
02.2026 - Current
- Collected daily route data to enhance planning accuracy. Completed daily pre-trip safety evaluations for operator and passenger protection. Ensured compliance with scheduled time points for seamless operations.
- Ensured compliance with traffic laws and safety regulations during operations.
- Facilitated passenger boarding, disembarking, and fare collection for smooth operations.
- Collected daily route data to enhance planning accuracy.Completed daily pre-trip safety evaluations for operator and passenger protection.Ensured compliance with scheduled time points for seamless operations.
company driver/ Dispatcher Office Assistant
Hub Group
Forest Park
06.2020 - 05.2025
- Coordinated driver and management meetings to enhance process efficiency. Dispatched loads to drivers based on daily requirements to ensure timely delivery. Communicated with contracted companies to align on operational goals. Delivered daily emails to companies highlighting driver availability and workloads. Handled distribution of daily load bills to ensure clarity for drivers. Created copies of essential paperwork for seamless next-day operations.
- Operated delivery vehicles safely and efficiently across designated routes.
- Ensured compliance with all transportation regulations and company policies.
- Conducted pre-trip and post-trip vehicle inspections to maintain safety standards.
Credentialing Specialist
Wipro Corporate Office
Atlanta
10.2018 - 05.2020
- Coordinated credentialing processes for healthcare professionals and facilities.
- Managed documentation verification and compliance with regulatory standards.
- Reviewed applications to ensure accuracy and completeness of information.
- Accessed data from CAQH, PSV and many other systems to ensure accuracy and verified nurses' self-imported data via CAQH system, aligning with official recordManaged email correspondence to support communication between nurses and employers.
Customer Service Representative
Experian
Kennesaw
04.2016 - 09.2018
- Assisted customers with inquiries and provided effective solutions.
- Managed customer accounts and updated information in the database.
- Collaborated with team members to resolve complex issues efficiently.
- Managed sensitive information securely, provided exceptional support, maintained compliance with strict policies to ensure trust and reliability.
Customer Care Representative
Concentrix
Lawrenceville
01.2014 - 03.2016
- Responded to customer inquiries via phone and chat channels.
- Assisted customers with product information and troubleshooting issues.
- Documented customer interactions in the CRM system for tracking.
- Provided exceptional support and maintained compliance with rigorous standards in refund administration.
Patient Care Technician/Patient Service Representative
Daybreak village assistant living
Kennesaw
11.2011 - 12.2013
- Administered medication and monitored vital signs while assisting patients with bathing and dressing.
- Monitored vital signs and reported changes to nursing staff.
- Supported nurses with personal and medical tasks, enhancing patient hygiene and comfort.
- Assisted residents with daily living activities and personal hygiene.
- Enhanced residents' emotional well-being by offering companionship and support.
Education
GED -
Coveannt House GA
Atlanta, Ga07-2010
Medical Assistant Certification - Madical Assistant
Coursera
Online06-2026
Skills
- Passenger assistance and safety compliance
- Safety regulations compliance
- Defensive driving
- Vehicle inspection
- Route planning
- Incident reporting
- Time management
- Public interaction
- Effective communication
Timeline
Transit Bus Operator
Marta Transit
02.2026 - Current
company driver/ Dispatcher Office Assistant
Hub Group
06.2020 - 05.2025
Credentialing Specialist
Wipro Corporate Office
10.2018 - 05.2020
Customer Service Representative
Experian
04.2016 - 09.2018
Customer Care Representative
Concentrix
01.2014 - 03.2016
Patient Care Technician/Patient Service Representative
Daybreak village assistant living
11.2011 - 12.2013
GED -
Coveannt House GA
Medical Assistant Certification - Madical Assistant
Coursera