Experienced with managing administrative tasks in claims processing. Utilizes strong organizational skills to streamline workflows and ensure accuracy. Knowledge of effective communication strategies to support team success and client satisfaction.
Overview
10
10
years of professional experience
Work History
Medical Claims Administrative Assistant
Arthur J. Gallagher Company
01.2015 - Current
Improved departmental efficiency by identifying opportunities for process improvements and implementing changes accordingly.
Coordinated scheduling of appointments for field adjusters, optimizing resource allocation for maximum productivity.
Provided exceptional service to clients by promptly responding to inquiries and addressing concerns regarding their insurance claims.
Enhanced claim processing efficiency by streamlining administrative tasks and prioritizing workload.
Delivery Driver Specialist
DHL Express Service Point
09.2022 - 12.2024
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.