CHELSEY A LAWSON
Atlanta
Summary
Dedicated and compassionate medical professional with10 plus years' experience working in a fast-paced hospital and practice environments with highly specialized skills in clinical, administrative, and patient care. I also have over ten years of healthcare administration experience. Effective and driven healthcare team members motivated to improve patient outcomes, and the processes used in diagnoses and treatment.
Overview
17
17
years of professional experience
Work History
Precertification Specialist
Northside Hospital
Atlanta, GA
02.2025 - Current
- Conducted precertification reviews for medical procedures and services, ensuring compliance with insurance guidelines.
- Collaborated with clinical staff to gather necessary documentation for authorization requests.
- Streamlined communication between departments to enhance workflow efficiency in precertification processes.
- Mentored junior staff on best practices for processing precertification requests and navigating insurance systems.
Medical Triage Assistant
Northside Hospital LMG
Atlanta, Georgia
08.2023 - 02.2025
- Create and complete referrals, orders/lab requisitions, prior authorizations, and insurance verification requests
- Handled documents appropriately and corresponded with patients and providers when needed
- Assisted the Triage Nurse team in giving patients labs results as directed by the physician
- Adhere to all internal compliance policies as well as federal, state, and local regulations as they apply to the employee's particular duties
Clinical Coordinator
Steele Dermatology
Atlanta, Georgia
07.2021 - 08.2023
- Assist physician with examinations and procedures, as well as preparing the patient for tests and examinations
- Operate, train and manage the back-office staff as well as regulate daily operations of the clinic
- Sterilize examination rooms and medical equipment
- Removal of sutures, staples, drains etc
- Call in and / or e-prescribe prescriptions to pharmacies
- May administer medications in accordance with established policies and procedures or as directed
Certified Medical Assistant
Legacy Brain and Spine
Atlanta, Georgia
10.2018 - 07.2021
- Assist physician with examinations, as well as preparing the patient for tests and examinations
- Prepare patients for diagnostic imaging as well as preparing all reports and imaging for the provider's review
- Explain medical procedures, surgeries and tests to patients
- Take patient vital signs, medical history, record chief complaints, and pain scores
- Order diagnostic imaging, labs, and all other conservative care
Executive Assistant
SPCC ATLANTA AHEC
Atlanta, Georgia
11.2017 - 10.2018
- High Level performing administrative support to the C- level suite, reporting directly to the CEO
- Duties included, but not limited to, meeting coordination/planning and scheduling, Calander management, bookkeeping tasks, compiling expense reports, and documenting meeting minutes
- Assisted with project management, event management, and providing complete administrative support
Surgery Coordinator
WHEATON FRANCISCAN HEALTHCARE (ASCENSION)
10.2014 - 10.2016
- Coordinate and schedule hospital based medical procedures for patients with appropriate provider and facilities using computerized scheduling programs
Patient Centralized Scheduler
WHEATON FRANCISCAN HEALTHCARE (ASCENSION)
04.2014 - 10.2014
- Coordinate and schedule patients, providers, facility resources, ancillary staff to medical appointments, tests, and meetings in the system software
Member Engagement Representative
YMCA of Metro Milwaukee
Milwaukee, WI
06.2009 - 04.2014
- Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
- Boosted member retention rates by consistently providing exceptional customer service and support.
- Adhered strictly to organizational policies, procedures and guidelines when interacting with members or representing the organization in various capacities either internally or externally during official engagements.
- Provide excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
- Welcome members as they enter and leave the YMCA. Greet, engage, and/or provide tours to prospective members and program participants.
- Provide a leadership role in ensuring member/staff adherence to the safety protocols, with a commitment to positive member and staff safety.
- Maintain branch and association certifications in CPR/AED, Blood-borne Pathogens, branch orientation, and Branch Emergency procedures.
Education
No Degree - Nursing
Georgia State University
Atlanta, GA11-2019
Associate of Science - Human Services / Resources
Milwaukee Area Technical College
05-2012
HS Diploma - undefined
Rufus King IB High School
05-2009
Skills
- Data analytics
- Records search
- Proficient in phlebotomy, administering nerve blocks and assisting in sterile surgeries and procedures
- BLS & ACLS CPR/AED
- CCMA
- Epic
- Parachute imaging, LabCorp, Quest Diagnostics
- Northside Hospital Cerner
- Allscripts PM
- Evicore, Carelon, Quantum, Med Metrix, RADMD, Cohere
- Athena
- Availity / UHC insurance portal
- Kaiser Permanente
LANGUAGES
Spanish
Professional Working
Timeline
Precertification Specialist
Northside Hospital
02.2025 - Current
Medical Triage Assistant
Northside Hospital LMG
08.2023 - 02.2025
Clinical Coordinator
Steele Dermatology
07.2021 - 08.2023
Certified Medical Assistant
Legacy Brain and Spine
10.2018 - 07.2021
Executive Assistant
SPCC ATLANTA AHEC
11.2017 - 10.2018
Surgery Coordinator
WHEATON FRANCISCAN HEALTHCARE (ASCENSION)
10.2014 - 10.2016
Patient Centralized Scheduler
WHEATON FRANCISCAN HEALTHCARE (ASCENSION)
04.2014 - 10.2014
Member Engagement Representative
YMCA of Metro Milwaukee
06.2009 - 04.2014
HS Diploma - undefined
Rufus King IB High School
No Degree - Nursing
Georgia State University
Associate of Science - Human Services / Resources
Milwaukee Area Technical College