Chelsey Durham
LaFayette
Summary
Motivated and detail-oriented first-generation college graduate with a strong desire to excel. Actively seeking a challenging and rewarding position that offers growth opportunities. Proven track record in customer service, communication, and organization. Dedicated to contributing to the success of customer satisfaction and smooth office operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Pediatric Dentistry & Orthodontics of Chattanooga
05.2022 - Current
- Analyze information to document each appointment.
- Interact with patients and customers by phone, email, or in-person.
- Assist the Doctor with procedures to ensure smooth appointments.
- Communicate with patients to deliver knowledge about their orthodontic treatment.
- Managed patient records diligently, ensuring accurate documentation of treatment progress for optimal continuity of care.
- Monitored stock and handled purchasing operations for all supplies needed.
Office Assistant
Durham's Wrecker & Auto Repair
06.2020 - 05.2022
- Direct incoming calls to desired departments.
- Fax invoices and related paperwork to customers /companies.
- Maintain orderly and professional work environment.
- Ensure automotive part orders are accurately tracked through telephone updates.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Encouraged collaborative atmosphere resulting in improved team cohesion.
Education
Associate’s - Office Management/Dental Assisting
Chattanooga State Community College
Chattanooga, TN05.2022
Skills
- Customer Service
- Office Administration
- Team Collaboration
- Client Engagement
- Relationship Building
- Troubleshooting
Certification
Certified by the American Heart Association in CPR for healthcare providers
Activities
- Historian of the Chattanooga State Dental Assistants Society
- Member of the American Dental Assistants Association
Accomplishments
Awarded All-American Award for sports for my attention to detail & rewarding work ethic.
Timeline
Clinical Assistant
Pediatric Dentistry & Orthodontics of Chattanooga
05.2022 - Current
Office Assistant
Durham's Wrecker & Auto Repair
06.2020 - 05.2022
Associate’s - Office Management/Dental Assisting
Chattanooga State Community College
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