Chelsey Lowe

Supervised employees by assigning duties and creating shift schedules.

Monitored team performance to ensure efficient task execution.

Reported issues arising during shifts to management promptly.

Managed employee requests and addressed any transgressions.

Ensured compliance with company policies, health, and safety standards.

Coached team members and trained new staff effectively.

Opened and closed registers while accounting for daily intake and preparing cash deposits.

Resolved customer issues and handled employee disputes professionally.

Executed all opening and closing procedures for the center.

Managed guest flow, addressing inquiries to enhance satisfaction.

Oversaw Reservation Book, aligning guest requests with associate availability.

Educated guests on benefits of Wax Passes and waxing consistency.

Sold Wax Passes to increase revenue.

Created memorable guest experiences by tailoring scripts and utilizing EWC terminology.

Maintained and exceeded center and individual performance goals.

Ensured cleanliness standards were met or surpassed.

Processed and delivered food and drink orders to achieve customer satisfaction.

Responded swiftly to guest requests, ensuring prompt service.

Provided Legendary Service through attentive and personalized interactions.

Collaborated with team members to maintain a cohesive work environment.

Handled cash transactions accurately and efficiently.

Maintained composure while working under pressure in a fast-paced setting.

Upsold menu add-ons and beverages to enhance guest experience.

Cleaned and maintained assigned section, including rolling silverware and completing BOH tasks.

• Facilitated community promotion, email marketing, social media engagement, and general assistance as needed.

Maintained exceptional customer service to enhance guest experiences.

Tended and stocked bar to ensure availability of products.

Handled cash transactions accurately and efficiently.

Served food and drinks promptly to meet customer needs.

Provided personalized recommendations to improve customer satisfaction.

Cleaned and maintained bar, section, and back of house areas for optimal hygiene.

Demonstrated excellent time management skills to prioritize tasks effectively.

Utilized strong communication skills to foster positive interactions with customers.

Operated cash register efficiently while processing customer transactions.

Handled voids and overrides to ensure accurate financial records.

Provided exceptional customer service to enhance shopping experience.

Stocked various products throughout store to maintain inventory levels.

Checked in delivery trucks to verify incoming shipments.

Maintained cleanliness of store to create welcoming environment.