Cheniya Jones
Loganville
Summary
I'm a Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and Detail-oriented team player with strong organizational skills. A highly Motivated employee with a desire to take on new challenges.
Overview
3
3
years of professional experience
Work History
Sales Associate
Rainbow Shops
12.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Forever 21
03.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
Retail Associate
Goodwill Industries Of North Georgia
08.2020 - 09.2021
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Education
Bachelor of Arts - Psychology
Georgia Gwinnett College
Lawrenceville, GA05.2027
High School Diploma -
Grayson High School
Loganville, GA05.2022
Skills
- Listening Skills
- Verbal Communication
- Sales and Marketing
- Stockroom Organizing
- Serve Customers
- Customer Service
- Player Motivation
- Dressing Room Assistance
- Ability to Lift 40 Pounds
- Folding Clothes
- Team Cooperation
- Available Nights, Weekends and Holidays
- Cash Register Operation
- Retail Sales
- Customer Assistance
Timeline
Sales Associate
Rainbow Shops
12.2022 - 05.2023
Sales Associate
Forever 21
03.2021 - 11.2022
Retail Associate
Goodwill Industries Of North Georgia
08.2020 - 09.2021
Bachelor of Arts - Psychology
Georgia Gwinnett College
High School Diploma -
Grayson High School
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