CHERI GAFFNEY
Duluth
Summary
Dedicated and results-driven professional with expertise in task prioritization and simultaneous project completion. Proven ability to serve as a liaison between staff and management while maintaining confidentiality of employee information. Strong decision-making skills complemented by effective teamwork capabilities.
Overview
10
10
years of professional experience
Work History
Administrative Specialist
Department of Defense
07.2019 - Current
- Receptionist, supporting over 3,000 employees and contractors, by answering, screening, and directing a high volume of calls to appropriate offices while greeting and assisting in-person inquiries in a timely manner
- Maintains office supply inventory and office calendars
- Coordinates and schedules appointments, travel arrangements, meetings, conferences, and training events for staff and executives
- Efficiently multi-task, organize and prioritize daily work flow to ensure completions of all assignments
- Prepare business correspondences, spreadsheets, and documents using Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
- Responsible for the overall operation and daily functioning of the office
- Participates in identifying and resolving problems arising from internal administrative activities
- Tracks and submits employee timesheets to prepare for payroll processing
- Answers and routes telephone calls and took messages
- Makes arrangements for conferences, informing people of locations, time, etc
- Monitors conversations and meetings when directed to do so, taking notes and transcribing into readily usable format
Training Specialist
Defense Contract Audit Agency
12.2017 - 07.2019
- Ensured the operability of all classroom-related equipment vital to the programs and all classroom support functions are accomplished on time such as scheduling, space requirements, reasonable accommodation requests, and equipment availability and operability
- Cross-trained employees to do other jobs within business, increasing job skills and productivity
- Identified and communicated to management regarding areas needing additional training
- Maintained the classroom during program execution to correct any issues with computers and access to web-based training, test, course critiques which ensured the successful class instruction and participation
- Managed and scheduled classes and training for auditors and staff
- Prepared and setup classroom supplies, rosters, equipment, and performed classroom maintenance for the instructors prior to training
- Attended meetings as assigned for the purpose of conveying and gathering information required to perform functions
Student Data Manager
Gwinnett County School System
08.2015 - 08.2017
- Processed schedules, enrollments, in person and online registration, attendance, and withdrawals in support of over 1400 students
- Entered student course history information from out of district transfers after transcription
- Processed information requested accurately and quickly as assigned
- Provided support in transferring record documents for storage and in the retrieving of archived records
- Responsible for the efficient and systematic control of the transmittal, receipt, maintenance, use, and disposition of record
- Inputted data into the Student Information System (SIS) and related applications, ensure data quality with the support of local school administration, support the compliance of state reporting requirements, assisted with the scheduling processes, and created and executed a variety of queries, and provide data and reports from the Student Information System SIS to local school staff, central office staff, and schools outside of the district
- Provided assistance as needed for the scheduling process including, but not limited to, entering student schedules and maintaining the master schedule ensuring that course requests, including special populations (EL, Special Ed, Gifted, AP, etc.) are accurately recorded
- Directed staff, family members, and a diverse community population telephonically to determine the nature of their needs, questions, concerns, or complaints, provide information, give guidance, and initiate action as appropriate
Education
United States Army Training
Skills
- Multitasking and time management
- Customer Relations
- Teamwork and collaboration
- Conflict resolution
- Office administration
- Communication
- Workload prioritization
- Office management
- Event coordination
- Database administration
- Information confidentiality
- Maintaining schedules
Timeline
Administrative Specialist
Department of Defense
07.2019 - Current
Training Specialist
Defense Contract Audit Agency
12.2017 - 07.2019
Student Data Manager
Gwinnett County School System
08.2015 - 08.2017
United States Army Training
Similar Profiles
Robin CiullaRobin Ciulla
Administrative Support Specialist at Department of Defense - Defense Logistics AgencyAdministrative Support Specialist at Department of Defense - Defense Logistics Agency
Amber TomaszewskiAmber Tomaszewski
Administrative Assistant at Department of Defense - Defense Contract Management AgencyAdministrative Assistant at Department of Defense - Defense Contract Management Agency
Isabella Manzione DearbornIsabella Manzione Dearborn
Student Intern at Department of Defense - Defense Counterintelligence and Security AgencyStudent Intern at Department of Defense - Defense Counterintelligence and Security Agency