Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Cheri Greenway

Evans

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience
3
3
years of post-secondary education

Work History

Applebee's

Server/Bartender
Augusta
05.2025 - Current
  • Delivered exceptional customer service to enhance guest satisfaction and loyalty.
  • Facilitated efficient table turnover through effective communication and multitasking during peak hours.
  • Assisted in training new staff members on restaurant policies and service standards.
  • Processed customer orders accurately and efficiently, ensuring timely delivery of food and beverages.
  • Resolved customer complaints promptly, demonstrating strong problem-solving skills and empathy.
  • Collaborated with kitchen staff to ensure timely preparation and presentation of menu items.
  • Monitored alcohol consumption and ensured compliance with health and safety regulations.
  • Implemented quality assurance checks to ensure food and drink consistency and customer satisfaction.
  • Established rapport with regular customers, encouraging repeat visits and fostering a loyal clientele.
  • Supported team goals through effective communication and collaboration with fellow servers and bartenders.
  • Provided assistance during large events and private parties, ensuring seamless service and guest enjoyment.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.

Server/To-Go Specialist

Olive Garden
Augusta
08.2021 - 11.2024
  • Delivered prompt and friendly service to enhance guest dining experience.
  • Communicated menu options effectively to assist customers in making informed choices.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Maintained cleanliness and organization of dining area to create inviting atmosphere.
  • Upsold menu items and promotions to increase overall sales revenue.
  • Executed efficient table turnover strategies to accommodate high volume of guests.
  • Processed payments accurately and managed cash register operations effectively.
  • Fostered positive relationships with regular customers to encourage repeat visits.
  • Handled special requests and dietary restrictions to ensure guest satisfaction.
  • Managed multiple tables simultaneously while ensuring attentive service for each guest.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Server/Bartender

O'Charley's Restaurant & Bar
Augusta
10.2019 - 06.2021
  • Delivered prompt and attentive service to enhance guest satisfaction and repeat business.
  • Executed seamless order processing in a fast-paced environment, ensuring accuracy and efficiency.
  • Collaborated with kitchen staff to ensure timely food preparation and presentation.
  • Maintained cleanliness and organization of dining area to create a welcoming atmosphere.
  • Assisted in training new servers on menu items and service standards.
  • Resolved customer complaints swiftly to ensure positive dining experiences.
  • Upsold menu items to enhance customer experience and increase sales.
  • Processed payments accurately while adhering to cash handling procedures.
  • Adapted to changing priorities and high-volume periods with efficiency and professionalism.
  • Engaged with guests to build rapport and encourage return visits.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server/Cook/Dishwasher

Riverstone Corner Bistro
10.2012 - 04.2016
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Addressed complaints to kitchen staff and served replacement items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Appliance Sales Specialist

Home Depot
Cartersville
03.2008 - 09.2012
  • Assisted customers in selecting appliances based on their specific needs and preferences.
  • Conducted product demonstrations to enhance customer understanding and engagement.
  • Provided expert knowledge on appliance features and benefits to facilitate informed purchasing decisions.
  • Resolved customer inquiries and concerns promptly to foster positive shopping experiences.
  • Maintained organized inventory to ensure product availability and efficient customer service.

Had highest warranty sales in department!

Education

Medical Technician - Medical Technology

North Metro Technical College
Acworth, GA
01.2004 - 03.2007

Some College (No Degree) - Nursing

Georgia Highlands College
Rome, Georgia, GA

Skills

  • Customer service
  • Order processing
  • Multitasking
  • POS operations

Forklift operator

Excellent written communication

Excellent oral communication

Affiliations

  • Avid reader
  • Crochet work for charity
  • Wife of 28 years
  • Mother of 3 grown children

Timeline

Applebee's

Server/Bartender
05.2025 - Current

Server/To-Go Specialist

Olive Garden
08.2021 - 11.2024

Server/Bartender

O'Charley's Restaurant & Bar
10.2019 - 06.2021

Server/Cook/Dishwasher

Riverstone Corner Bistro
10.2012 - 04.2016

Appliance Sales Specialist

Home Depot
03.2008 - 09.2012

Medical Technician - Medical Technology

North Metro Technical College
01.2004 - 03.2007

Some College (No Degree) - Nursing

Georgia Highlands College
Cheri Greenway