CHERISE FOSTER
Augusta
Summary
Hardworking, energetic, and ambitious, with a mind to go above and beyond expectations. Career-focused job seeker, meets needs with attention to detail, the ability to work with a team, independently, and adapt. Seeks out every opportunity to make sure the customer leaves satisfied and to make a positive impact. Always dedicated to the success of the business, personal growth, and making an outward impact in our community.
Overview
9
9
years of professional experience
Work History
Client Support Specialist
SecureGive
Augusta
10.2023 - Current
- Handle phone and email inquiries with same-day response, assisting both non-profit staff and donors.
- Send merchant applications and process account change forms to facilitate backend client account updates.
- Resolve issues related to donation software, giving kiosks, mobile apps, text-to-give, and check scanning.
- Assist with setting up and managing donation dashboards, including reporting and troubleshooting.
- Guide on maintaining PCI compliance
- Provide weekend emergency support for churches
Retail Store Associate
Big Lots
Augusta
05.2023 - Current
- Performs general store operational duties including cashiering, customer service, stocking, merchandise recovery, and light cleaning or maintenance as assigned
- Greets and assists customers as needed to maintain the highest level of customer service
- Maintains and operates point-of-sale systems efficiently and accurately
- Drives customer loyalty program participation, including sign-ups and rewards processing at check-out
- Maintains appearance of the store's interior and exterior to company standards including light maintenance duties and cleaning
Store Helper
Salvation Army Thrift Store
Aiken
09.2017 - 03.2019
- Salesfloor duties included greeting Customers, working on the cash register, assisting customers in selecting and purchasing store item(s), properly filling out furniture transaction receipts, answering incoming phone calls, and making necessary outgoing phone calls
- Worked in the storage room sorting and pricing clothes and miscellaneous items while also assisting customers in bringing in donations and providing them with tax-deductible receipts
- Keyholder when needed by management (Requirements): occasionally would have to open and close the store, take deposits to the bank, and ensure the store was clean and organized.
Education
Bachelor of Science - International Business and Ministry
Oral Roberts University
08.2023
High School Diploma -
Aiken High School
06.2015
Skills
- Strong Interpersonal Communication
- Empathy and patience
- Team Collaboration
- Excellent Math Skills
- Adaptability
- Key holder experience
- Problem solving
- Attention to detail
Volunteer
Student Nights (Check-in), Stevens Creek South, January 25th, 2023- Mid-March 8th, 2023, and May 10th, 2023- Present
Creek Preschool and Kids Volunteer, Stevens Creek South, 2023-Present
Augusta Dream Center (Pantry), 2025 -Present
Community Leadership
- In April 2026, established Kingdom Honeycomb Mobile Outreach Center, a 501(c)(3) mobile pantry initiative that will serve Richmond County by delivering care products and food essentials to individuals unable to access local pantry sites due to facing transportation barriers.
Timeline
Client Support Specialist
SecureGive
10.2023 - Current
Retail Store Associate
Big Lots
05.2023 - Current
Store Helper
Salvation Army Thrift Store
09.2017 - 03.2019
Bachelor of Science - International Business and Ministry
Oral Roberts University
High School Diploma -
Aiken High School