Summary
Overview
Work History
Education
Skills
Volunteer
Community Leadership
Timeline
Generic

CHERISE FOSTER

Augusta

Summary

Hardworking, energetic, and ambitious, with a mind to go above and beyond expectations. Career-focused job seeker, meets needs with attention to detail, the ability to work with a team, independently, and adapt. Seeks out every opportunity to make sure the customer leaves satisfied and to make a positive impact. Always dedicated to the success of the business, personal growth, and making an outward impact in our community.

Overview

9
9
years of professional experience

Work History

Client Support Specialist

SecureGive
Augusta
10.2023 - Current
  • Handle phone and email inquiries with same-day response, assisting both non-profit staff and donors.
  • Send merchant applications and process account change forms to facilitate backend client account updates.
  • Resolve issues related to donation software, giving kiosks, mobile apps, text-to-give, and check scanning.
  • Assist with setting up and managing donation dashboards, including reporting and troubleshooting.
  • Guide on maintaining PCI compliance
  • Provide weekend emergency support for churches

Retail Store Associate

Big Lots
Augusta
05.2023 - Current
  • Performs general store operational duties including cashiering, customer service, stocking, merchandise recovery, and light cleaning or maintenance as assigned
  • Greets and assists customers as needed to maintain the highest level of customer service
  • Maintains and operates point-of-sale systems efficiently and accurately
  • Drives customer loyalty program participation, including sign-ups and rewards processing at check-out
  • Maintains appearance of the store's interior and exterior to company standards including light maintenance duties and cleaning

Store Helper

Salvation Army Thrift Store
Aiken
09.2017 - 03.2019
  • Salesfloor duties included greeting Customers, working on the cash register, assisting customers in selecting and purchasing store item(s), properly filling out furniture transaction receipts, answering incoming phone calls, and making necessary outgoing phone calls
  • Worked in the storage room sorting and pricing clothes and miscellaneous items while also assisting customers in bringing in donations and providing them with tax-deductible receipts
  • Keyholder when needed by management (Requirements): occasionally would have to open and close the store, take deposits to the bank, and ensure the store was clean and organized.

Education

Bachelor of Science - International Business and Ministry

Oral Roberts University
08.2023

High School Diploma -

Aiken High School
06.2015

Skills

  • Strong Interpersonal Communication
  • Empathy and patience
  • Team Collaboration
  • Excellent Math Skills
  • Adaptability
  • Key holder experience
  • Problem solving
  • Attention to detail

Volunteer

Student Nights (Check-in), Stevens Creek South, January 25th, 2023- Mid-March 8th, 2023, and May 10th, 2023- Present 

Creek Preschool and Kids Volunteer, Stevens Creek South, 2023-Present

Augusta Dream Center (Pantry), 2025 -Present

Community Leadership

  • In April 2026, established Kingdom Honeycomb Mobile Outreach Center, a 501(c)(3) mobile pantry initiative that will serve Richmond County by delivering care products and food essentials to individuals unable to access local pantry sites due to facing transportation barriers.

Timeline

Client Support Specialist

SecureGive
10.2023 - Current

Retail Store Associate

Big Lots
05.2023 - Current

Store Helper

Salvation Army Thrift Store
09.2017 - 03.2019

Bachelor of Science - International Business and Ministry

Oral Roberts University

High School Diploma -

Aiken High School
CHERISE FOSTER