Cherry Odom
Merchandising Execution Team Supervisor
Warner Robins,GA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Merchandising Execution Team Supervisor
Home Depot
Warner Robins, Georgia
01.2024 - Current
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Provided ongoing coaching to enhance individual performance levels while fostering teamwork among employees.
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
- Managed performance reviews for 11 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.
- Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
- Managed a diverse group of employees to ensure timely completion of projects while maintaining high-quality standards.
- Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
- Coordinated cross-functional teams to achieve project objectives within strict deadlines.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Merchandising Execution Team Member
Home Depot
Warner Robins, Georgia
11.2021 - 01.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Developed strong cooperative relationships with coworkers and managers.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Head Cashier
Home Depot
Warner Robins, Georgia
08.2021 - 11.2021
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Contributed to store promotions by informing customers of available discounts or special offers at checkout.
- Processed refunds and exchanges in accordance with company policy.
- Implemented loss prevention strategies by vigilantly monitoring transactions and identifying potential theft risks.
- Performed cash, card, and check transactions to complete customer purchases.
- Led cashiers and associates in providing thoughtful customer service.
- Supported store initiatives related to loyalty programs or credit card applications, driving overall sales growth.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Utilized point-of-sale systems proficiently, processing various forms of payment quickly and accurately.
Sales Appliances Associate
Home Depot
Warner Robins, Georgia
11.2020 - 08.2021
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Phoenix, AZ02-2025
Skills
Proficient in delegating assignments
Cultivating strong partnerships
Data-driven decision making
Detail-oriented approach
Effective oversight capabilities
Effective problem resolution
Team development
Efficiency optimization
Effective team management
Inspiring leadership abilities
Effective complaint resolution
Proficient in delegating assignments
Timeline
Merchandising Execution Team Supervisor
Home Depot
01.2024 - Current
Merchandising Execution Team Member
Home Depot
11.2021 - 01.2024
Head Cashier
Home Depot
08.2021 - 11.2021
Sales Appliances Associate
Home Depot
11.2020 - 08.2021
Bachelor of Science - Business Administration And Management
University of Phoenix