Cheryl Brown
Blairsville
Summary
Dynamic Referral Coordinator with expertise from Gastroenterology of Northeast Georgia, adept at optimizing appointment scheduling and enhancing patient care continuity. Skilled in efficient document management and effective communication, I successfully streamlined referral processes, significantly reducing turnaround times and improving patient satisfaction. Committed to delivering exceptional service in a fast-paced environment.
Overview
10
10
years of professional experience
Work History
Referral Coordinator/Scheduling Specialist
Gastroenterology of Northeast Georgia
04.2016 - Current
- Coordinated patient referrals, ensuring efficient communication between healthcare providers and patients.
- Managed scheduling of consultations, optimizing appointment availability for specialists and patients.
- Collaborated with medical staff to streamline referral processes, reducing turnaround times for patient appointments.
- Implemented tracking systems for referral progress, enhancing follow-up accuracy and patient care continuity.
Education
Associate of Science - Business Administration
Young Harris College
Young Harris, GA06-1979
Skills
- Proficient in multi-line phone systems
- Appointment coordination
- Efficient document management
- Effective schedule coordination
- Accurate record keeping
- Telemarketing outreach
- Appointment scheduling reminders
- Patient appointment coordination
- 10 years experience with emds/ehr system
Timeline
Referral Coordinator/Scheduling Specialist
Gastroenterology of Northeast Georgia
04.2016 - Current
Associate of Science - Business Administration
Young Harris College