Jamire Brown
Columbus
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
6
6
years of professional experience
Work History
Lawn Care Business Owner
Brother's Lawn Service
01.2020 - 11.2023
- Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
- Increased client retention through consistent communication and timely follow-ups on service inquiries.
- Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
- Trained new team members in proper lawn maintenance techniques, ensuring consistent quality across all projects.
Security Guard
Twin City Security
06.2019 - 12.2019
- Completed security screenings which included temperature check prior to visitors entering the courthouse
- Monitored the traffic flow to minimize the potential for overcrowding that would lead to the breakdown of social distancing
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Customer Service Representative/Seafood Associate
Winn-Dixie Supermarkets
07.2017 - 08.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
Education
BS - Applied Computer Science
Troy University
Diploma -
Eufaula High School
Skills
- SPECIAL SKILLS:
- Microsoft Certified (2017) in Word, Excel, and PowerPoint
- Cost Analysis and Savings
- Team Management Understanding
- Scheduling Flexibility
- Performance Measurement
Timeline
Lawn Care Business Owner
Brother's Lawn Service
01.2020 - 11.2023
Security Guard
Twin City Security
06.2019 - 12.2019
Customer Service Representative/Seafood Associate
Winn-Dixie Supermarkets
07.2017 - 08.2018
BS - Applied Computer Science
Troy University
Diploma -
Eufaula High School
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