Cheryl Arnold

Rocky Face

Summary

Dedicated and dependable professional with 37+ years of customer service and retail experience. Skilled in sales, merchandising, cash handling, training team members, and providing exceptional customer support. Highly organized, detail-oriented, and experienced in working independently. Comfortable traveling between locations, using GPS efficiently, and ensuring timely communication and follow-through to meet customer and company needs.

Overview

years of professional experience

Work History

Senior Deli Associate/Server Trainer

Jenkins Deli

Cleveland

06.1989 - 01.2026

Provided excellent customer service by taking orders and serving food efficiently.
Managed cash register/POS operations and processed customer payments and orders accurately.
Maintained cleanliness of dining area, including tables, utensils, and menus.
Assisted in training new waitstaff on restaurant procedures and menu items.
Recommended and up-sold menu items based on customer preferences, dietary needs, etc.
Managed time efficiently while multi-tasking various assignments throughout shift hours.

Sales Associate

Sears - Fine Jewelry Dept

Cleveland

03.1980 - 11.1983

Assisted customers in selecting fine jewelry pieces and ensuring satisfaction.
Processed customer transactions accurately using point-of-sale systems.
Provided product knowledge to clients, enhancing their shopping experience.
Collaborated with team members to achieve sales goals and improve service.
Greeted customers and provided exceptional customer service.
Maintained up-to-date knowledge of store merchandise and policies.

Education

High School Diploma -

Ft. Lauderdale High School

Ft. Lauderdale, FL

05-1982

Skills

Sales techniques
Product recommendations
Customer service
Time management

Problem solving
Training and development
Hospitality and accommodation
Reliability and punctuality

References

Ryan Chandler

Inman Social - Manager

(423) 472-6000

Michael Bean

Jenkins Deli - Owner

(423) 745-7388

Timeline