Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Cheyanne Robinson

Fort Stewart

Summary

Energetic individual, known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction. Always looking to learn new skills and to master skills already known.

Overview

9
9
years of professional experience

Work History

Crew Member

Tropical Smoothie Cafe
Hinesville
04.2025 - Current
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Maintained safe food handling practices to prevent germ spread.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Checked expiration dates on all products before serving them to customers.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Organized and restocked supplies to support operations and team productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Processed payments on cash register and counted back bills and change to patrons.

Retail Sales Associate

Victoria's Secret & PINK
Albuquerque
10.2019 - 01.2020
  • Used product knowledge to suggest items to match client needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Offered suggestions for additional items that may be of interest to customers.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Promoted special offers and discounts to encourage additional purchases.
  • Helped customers by answering questions and locating merchandise.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.

Assistant Manager

Dickeys BBQ Pit
Yucca Valley
09.2016 - 02.2019
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Ensured compliance with safety regulations and company policies.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Maintained up-to-date knowledge of company products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Host

IHOP
Yucca Valley
06.2016 - 08.2016
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Assigned patrons to suitable tables according to server rotation.
  • Assisted staff by serving food and beverages or bussing tables.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Cashier

Walmart
Yucca Valley
02.2016 - 06.2016
  • Discounted purchases by scanning and redeeming coupons.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Scanned items and checked pricing on cash register for accuracy.
  • Maintained work area and kept cash drawer organized.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Followed company security procedures for handling large sums of money.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Seasonal Worker

Walmart
Yucca Valley
11.2015 - 01.2016
  • Replenished items on shelves as needed to maintain adequate supply levels.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Ticketed, arranged and displayed merchandise to promote sales.

Education

High School Diploma -

Yucca Valley High School
Yucca Valley, CA
06-2015

Skills

  • Food safety
  • Customer satisfaction
  • Verbal and written communication
  • Problem-solving
  • Creativity and innovation
  • Leadership qualities
  • Order processing
  • Customer service
  • Inventory management
  • Equipment operation
  • Communication skills
  • Operate cash register

Affiliations

Part of Bowling League in Yucca Valley from 2010-2012

Accomplishments

  • Won Bowling League Championship multiple times in a row
  • Received Employee of the Month at Dickey's BBQ Pit at least 5 times

Timeline

Crew Member

Tropical Smoothie Cafe
04.2025 - Current

Retail Sales Associate

Victoria's Secret & PINK
10.2019 - 01.2020

Assistant Manager

Dickeys BBQ Pit
09.2016 - 02.2019

Host

IHOP
06.2016 - 08.2016

Cashier

Walmart
02.2016 - 06.2016

Seasonal Worker

Walmart
11.2015 - 01.2016

High School Diploma -

Yucca Valley High School

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Cheyanne Robinson