China Constantino
Stone Mountain,GA
Summary
Dependable and successful in providing fast, high-quality customer service to guests in settings that range from hair salons to restaurants. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management. Skilled at adapting to different work environments and maintaining a positive attitude even during high-pressure situations.
Overview
10
10
years of professional experience
Work History
Hairstylist
Matthews & Co Salon
09.2019 - Current
- Provide excellent hair care services, including cutting, coloring, styling, and treatment applications
- Build and maintain client relationships through exceptional customer service and personalized attention
- Adapt to the latest hair trends and techniques to provide expert advice and recommendations to clients
- Multi-task daily.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Assisted in training new stylist on customer service and salon procedures.
Server
La Parrilla Mexican Restaurant
05.2016 - 10.2020
- Prioritize customer service
- Upsell products which leads to increased sales
- Company catering deliveries
- Multi-task daily
- Stocked and organized restaurant.
- Handled customer complaints with professionalism and empathy, resulting in repeat customers
Clerk
Quik-Trip
08.2014 - 12.2017
- Upsold products that led to increased sales
- Managed cash drawers
- Prioritized customer service
- Maintained store cleanliness
- Received inventory orders.
Education
University of North Georgia
12.2016
Skills
Quick Learner
Client consultation
Appointment Scheduling
Detail-orientated
Relationship building and management
Clear Communication
New Technique Development
Strong Work Ethic
Exceptional customer service
Guest Engagement
Affiliations
- North Gwinnett Co-Op
- Lyman Hall Elementary School
Timeline
Hairstylist
Matthews & Co Salon
09.2019 - Current
Server
La Parrilla Mexican Restaurant
05.2016 - 10.2020
Clerk
Quik-Trip
08.2014 - 12.2017
University of North Georgia
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