Chloe Browning
Roswell
Summary
Experienced in customer service with a focus on creating a welcoming atmosphere for guests. Responsibilities included greeting customers, managing reservations, and addressing special requests, which contributed to efficient seating arrangements and enhanced guest satisfaction. Demonstrated ability to assist servers and maintain cleanliness in dining areas, ensuring a pleasant dining experience. Effectively resolved customer complaints while upholding a positive environment, showcasing strong conflict resolution skills.
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
1920 tavern
Roswell
10.2024 - Current
- Greeted customers and escorted them to their tables.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Managed reservations, waitlists, and special requests for large parties.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Education
Roswell Highschool
Roswell05-2026
Skills
- Reservation management
- Conflict resolution
- Team collaboration
- Reservation handling
- Cleanliness and hygiene
- Greeting guests
- Table bussing
- Waitlist management
- Communication skills
Affiliations
I am apart of a 6th grade girls youth group at Roswell united methodist church every sunday night and go to the wednesday night high school bible study and also apart of Roswell’s beatification club which helps pick up trash and over community service things aswell as going to old folk homes. I am the oldest of 2 younger sisters
Timeline
Restaurant Hostess
1920 tavern
10.2024 - Current
Roswell Highschool