Chloe Jones
Newnan, GA,GA
Summary
Skilled in active listening, conflict resolution, and motivational techniques.
Results-driven professional prepared for coaching role. Offers extensive experience in developing tailored coaching programs that drive measurable improvements. Focuses on collaborative team efforts and adaptability to changing needs, ensuring consistent achievement of goals. Known for strong interpersonal skills and leadership qualities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Coach/Peer Mentor
Stronger U Fitness
03.2023 - Current
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Organized and led community sports events, promoting physical activity and sportsmanship in local area.
- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
- Assisted mentee in getting acclimated to new position or responsibilities with consistent coaching and assisting with task prioritization.
Server /Lead Key Holder
Fairway Social
02.2023 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Increased employee retention through ongoing coaching, feedback, and recognition of individual achievements.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Membership Representative Lead
Power Wellness
09.2022 - Current
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
- Leveraged consultative selling techniques to understand customer needs fully and provide tailored solutions accordingly.
- Effectively presented information to customers and responded to questions.
- Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Owner/Group Fitness Instructor
Fit Body Boot Camp
09.2018 - 09.2022
- Managed day-to-day business operations.
- Monitored participant progress and provided positive reinforcement to support goal achievement.
- Assisted clients in setting realistic fitness goals, providing guidance and support throughout their progress journey.
- Increased community awareness of fitness classes through effective social media marketing strategies.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Led weekly classes for up to 25 individuals with consistent participation and positive feedback.
Education
Bachelor of Science - Business Administration
Georgia State University
Atlanta, GAMaster of Arts - Sports And Fitness Administration
Central Michigan University
Mount Pleasant, MISkills
- Effective communication
- Building relationships
- Interpersonal relationships
- Proficient in G-suite, excel and powerpoint
- Personal development
- Teamwork and collaboration
- Problem-solving
Certification
- Life & Health Coach Health Coaching Institute 2023
Timeline
Coach/Peer Mentor
Stronger U Fitness
03.2023 - Current
Server /Lead Key Holder
Fairway Social
02.2023 - Current
Membership Representative Lead
Power Wellness
09.2022 - Current
Owner/Group Fitness Instructor
Fit Body Boot Camp
09.2018 - 09.2022
Bachelor of Science - Business Administration
Georgia State University
Master of Arts - Sports And Fitness Administration
Central Michigan University
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