I pay close attention to detail while maintaining professionalism. Experience in managing high-stress schedules and coordinating events with high efficiency. I am dedicated to the work that I do and have a great track record in regards to leadership and teamwork.
Work History
Administrative Assistant
3 Years 10 Months
Piedmont Hospital | 10.2022 - Current
Managed schedules for multiple executives.
Prepared reports and presentations with high accuracy.
Supported employee integration.
Coordinated with others to make sure travel arrangements were made.
Monitored and bought inventory and office supplies.
Answered phone calls, routed phone calls to specific to people, delivered messages, replied to emails from employees, Greeted and checked visitors in.
Implemented confidentiality when it came to sensitive information using secure internet systems and strict privacy policies.
Kept accurate record and bookkeeping.
Organized company events.
Customer Service Representative
2 Years 4 Months
Blue Cross and Blue Shield | 02.2019 - 06.2021
Processed claims.
Assisted with training new coworkers on CSR protocols.
Managed high-stress situations while being professional.
Answered customer questions and resolved issues in a timely manner.
Updated account information.
Processed orders.
Answered outbound phone calls.
Medical Receptionist
7 Months
Kaiser Permanente | 08.2017 - 03.2018
Greeted patients.
Scheduled and confirmed appointments.
Updated and maintained patient records.
Verified insurance, assisted with registration and check-ins.
Handled confidential PI.
Coordinated messages between providers and patients.
Education
Associate of Business Administration - Business Management
Atlanta Technical College | Atlanta, GA
Skills
Record Management
Office Coordination
Microsoft Word
Excel
Outlook
Client Support
Clear Communication
Time Management
Problem solving
Conflict Resolution
Employee Relations
Leadership
Teamwork
Critical Thinking
Timeline
Administrative Assistant
Piedmont Hospital
10.2022 - CurrentRead More
Customer Service Representative
Blue Cross and Blue Shield
02.2019 - 06.2021Read More
Medical Receptionist
Kaiser Permanente
08.2017 - 03.2018Read More
Atlanta Technical College
Associate of Business Administration from Business Management