Chloe Roling
Bogart
Summary
Dedicated professional with strong customer service skills. Proven ability to foster positive relationships and enhance customer satisfaction, while effectively managing transactions and inventory.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Growers Outlet
Loganville, GA
03.2023 - 11.2025
- Monitored inventory levels and assisted in ordering processes to maintain stock availability.
- Fostered positive relationships with customers to enhance satisfaction and loyalty initiatives.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Managed returns, exchanges and refunds in accordance with store policy.
- Compiled end-of-day reports and reconciled cash collections.
Sales Associate
Ace Hardware
Watkinsville, GA
03.2022 - 01.2023
- Assisted customers in selecting products, enhancing shopping experience and driving sales.
- Maintained knowledge of inventory and product promotions to provide accurate information.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Collaborated with team members to streamline stock replenishment and improve store organization.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Warehouse Worker
Five Star Food Service
Watkinsville, GA
08.2021 - 03.2022
- Conducted inventory checks to ensure accurate stock levels and minimize discrepancies.
- Packaged and labeled products for shipment, adhering to company standards for quality.
- Trained new staff on warehouse protocols, safety procedures, and equipment operation.
- Assisted in maintaining cleanliness and organization within the warehouse to facilitate operations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Cashier
Ace Hardware
Watkinsville, GA
12.2020 - 08.2021
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained accurate cash drawer, ensuring proper handling of funds throughout shifts.
- Collaborated with team members to manage inventory levels and restock merchandise promptly.
- Implemented best practices for checkout efficiency, reducing wait times during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Oconee County High School
Watkinsville05.2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Goal setting
- Problem-solving
Timeline
Assistant Manager
Growers Outlet
03.2023 - 11.2025
Sales Associate
Ace Hardware
03.2022 - 01.2023
Warehouse Worker
Five Star Food Service
08.2021 - 03.2022
Cashier
Ace Hardware
12.2020 - 08.2021
High School Diploma -
Oconee County High School