Dedicated professional with experience in patient administration and animal care. Recognized for effective communication and problem resolution skills, contributing to seamless operations and enhanced patient well-being.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Administration Specialist
Army
Fort Bragg
10.2024 - Current
Processed school packets for service members and tracked status using Excel and Army platforms.
Monitored patients in field hospital, collecting and securing belongings until discharge.
Coordinated flight and shipping schedules, ensuring correct transport of patients and belongings.
Laborer
Warneke Paper Box Company
Denver
06.2023 - 02.2024
Maintained cleanliness and organization of work area for safety.
Inspected finished products for quality and compliance standards.
Followed safety protocols to ensure a safe working environment daily.
Communicated any equipment issues promptly to supervisors for resolution.
Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Worked with team members to ensure efficient workflow throughout the day.
Dog Kennel Technician
Valhalla Hunt Club & Kennels
Bennett
03.2022 - 06.2023
Cleaned kennels and play areas to maintain a safe environment for dogs.
Monitored dog behavior and health to ensure well-being during stays.
Socialized dogs through playtime and training exercises to promote good behavior.
Maintained records of daily activities, feeding schedules, and health observations.
Collaborated with team members to streamline kennel operations and procedures.
Provided customer service by communicating with pet owners about their dogs' care.
Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
Stayed on top of laundry, sweeping and disinfection protocols.
Monitored animals for signs of illness or distress and reported to supervisor immediately.
Responded to emergency situations in a timely manner while following safety protocols.
Provided humane treatment of all animals at all times.
Managed kennel facility by scheduling appointments, managing customer inquiries and maintaining a safe environment for both staff and animals.
Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
Bathed and groomed pets using gentle techniques.
Front Desk Receptionist
Kiowa Creek Sporting Club
Bennett
06.2021 - 08.2021
Greeted and welcomed guests upon arrival at the sporting club.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Assisted with membership inquiries, providing information on services offered.
Redirected incoming calls to the appropriate personnel or department and took messages.
Maintained front desk area, ensuring cleanliness and organization at all times.
Processed payments and handled cash transactions accurately and securely.
Performed data entry into computer systems to maintain accurate records of customer information.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Education
Certificate of Completion - Patient Administration Specialist
Advanced Individual Training
Fort Sam Houston, TX
09-2024
Some College (No Degree) - Business Administration
American Military University
Online
06-2026
Skills
Patient management
Data entry
Microsoft Excel
Problem resolution
Time management
Team collaboration
Effective communication
Punctual and hardworking
Accomplishments
Army Achievement Medal, Army 2025
Army Service Ribbon, Army 2026
Certification
Certificate of Completion, Patient Administration Specialist, Army 2024
Timeline
Patient Administration Specialist
Army
10.2024 - Current
Laborer
Warneke Paper Box Company
06.2023 - 02.2024
Dog Kennel Technician
Valhalla Hunt Club & Kennels
03.2022 - 06.2023
Front Desk Receptionist
Kiowa Creek Sporting Club
06.2021 - 08.2021
Certificate of Completion - Patient Administration Specialist
Advanced Individual Training
Some College (No Degree) - Business Administration