Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Wall

Augusta

Summary

Customer-focused individual with a passion for delivering exceptional service. Committed to improving customer satisfaction, completing given tasks and driving positive outcomes.

Overview

6
6
years of professional experience

Work History

Professional Cleaner

Merry Maids
Augusta
11.2022 - 01.2025
  • Dusting/wiping of all surfaces
  • Detailed cleaning top to bottom
  • Trash removal
  • Wet/dry cleaning of floors
  • Organizing

Medical Records Specialist

Nephrology Associates Medical Group
Augusta
09.2020 - 10.2022
  • Provided respectful assistance to patients, staff members and insurance company representatives.
  • Created summaries of clinical visits utilizing standard templates as necessary.
  • Collected, filed, scanned, and retrieved confidential patient information.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Processed requests for copies of patient medical files within designated timeframes.
  • Organized patient charts, gathering medical histories, lab results and consents.
  • Adhered to HIPAA guidelines when handling protected health information.
  • Processed and responded to external requests for medical records following established protocols.
  • Verified record copies before handing each over to check for and remove unnecessary details.

Kitchen Manager

Bowlero Lanes
Augusta
08.2018 - 09.2021
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Inspected equipment regularly to identify necessary repairs or replacements.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Utilized various preparation and cooking methods to create menu items in accordance with recipes.

Education

Associate in Dental Assisting - Dental Hygiene

Augusta Dental
Augusta, GA
08-2025

Skills

  • Sanitization techniques
  • Deep cleaning expertise
  • Reliability
  • Conflict resolution
  • Multitasking proficiency
  • Strong work ethic
  • Problem-solving capacity
  • Organization
  • Customer Service experience
  • Data accuracy
  • Proofreading
  • Professional and mature
  • Maintains confidentiality

Timeline

Professional Cleaner

Merry Maids
11.2022 - 01.2025

Medical Records Specialist

Nephrology Associates Medical Group
09.2020 - 10.2022

Kitchen Manager

Bowlero Lanes
08.2018 - 09.2021

Associate in Dental Assisting - Dental Hygiene

Augusta Dental
Chloe Wall