Chquarh Rose
Atlanta,GA
Summary
Sociable Server offering over seven years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Experienced with managing server operations and leading technical teams to ensure optimal performance. Utilizes advanced problem-solving skills to address and resolve server issues efficiently. Track record of successfully implementing server infrastructure improvements and fostering collaborative team culture.
Overview
10
10
years of professional experience
Work History
Server Team Lead
Johnny's Pizza
08.2016 - 04.2024
- Managed a team of server administrators, ensuring efficient allocation of resources and tasks.
- Maintained high availability of critical applications through proactive monitoring and timely issue resolution.
- Provided exceptional service to high volume of daily customers.
Server
Johnny's Pizza
08.2022 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Cashier
McDonald's
05.2014 - 06.2015
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Medical Assisting
UEI College
Morrow, GAWestlake High School
Atlanta, GA2013
Skills
- POS system proficiency
- Employee training
- System monitoring
- Proficient in handling multiple priorities
- Customer complaint management
Timeline
Server
Johnny's Pizza
08.2022 - 11.2022
Server Team Lead
Johnny's Pizza
08.2016 - 04.2024
Cashier
McDonald's
05.2014 - 06.2015
Medical Assisting
UEI College
Westlake High School
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