Chris Payne
Marietta
Summary
Restoration professional with proven ability to manage and execute complex restoration projects. Adept in deploying industry-standard techniques to restore properties to their original state. Focused on team collaboration and delivering high-quality results, while being flexible and reliable to meet changing needs. Skilled in using restoration equipment and maintaining safety standards, valued for thoroughness and reliability.
Experienced with property restoration, including water, fire, and mold damage repairs. Utilizes advanced techniques and specialized equipment to ensure efficient project completion. Knowledge of safety protocols and industry standards, consistently delivering dependable and thorough restoration services.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Lead Water Restoration Technician
Hampton Restoration
- Provided excellent results in restoring water-damaged properties through effective restoration processes and attention to detail in cleaning affected areas.
- Pursued ongoing education opportunities to stay abreast of best practices and emerging technologies in the restoration field.
- Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as fans and dehumidifiers.
- Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
- Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
- Demonstrated expertise in handling various types of restoration projects such as water extraction, structural drying, content cleaning, and odor removal.
Project Manager
Quality Restoration
01.2023 - 02.2024
- Collaborated with insurance adjusters to expedite claims processing for clients affected by water damage incidents.
- Achieved and often exceeded revenue targets through careful oversight of restoration activities.
- Maintained up-to-date knowledge on industry advancements with continuing education coursework in water damage restoration techniques and equipment use.
- Boosted customer confidence through excellent communication skills, keeping them informed about project timelines and expected outcomes throughout the entire process.
Lead Water Restoration Technician
Quality Restoration
09.2019 - 08.2023
- Increased job efficiency by maintaining a clean and organized work environment at all times during restoration projects.
- Ensured project success with thorough documentation of job progress, expenses, and customer communication.
- Adhered to EPA and OSHA regulations.
- Enhanced team performance through regular training on industry best practices for water damage mitigation and restoration.
Lead Water Restoration Technician
Havoc Heroes
04.2016 - 12.2018
- Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
- Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
- Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
- Upheld company reputation by maintaining a professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in the restoration process.
Education
Richards Christian Academy
Marietta, GASkills
- Moisture detection
- Structural drying techniques
- Water damage assessment
- Mold remediation
- Dehumidification methods
- Sanitization procedures
- Water extraction techniques
- Documentation skills
- Equipment operation
- Chemical handling
- Emergency response
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Punctual and reliable
- Power and hand tools
- Effective communication
- Structure tear-down
- Water damage restoration
- Innovative restoration methods
Certification
IICRC wrt
Timeline
Project Manager
Quality Restoration
01.2023 - 02.2024
Lead Water Restoration Technician
Quality Restoration
09.2019 - 08.2023
Lead Water Restoration Technician
Havoc Heroes
04.2016 - 12.2018
Lead Water Restoration Technician
Hampton Restoration
Richards Christian Academy