Chris Pruitt
Atlanta
Summary
Accomplished Service Advisor with a proven track record at Regal Nissan, excelling in customer service and technical knowledge. Expert in sales techniques, adept at warranty tracking and service scheduling, ensuring high customer satisfaction. Demonstrated ability to adapt to technology, enhancing operational efficiency.
Overview
6
6
years of professional experience
Work History
Service Advisor
Regal Nissan
Roswell
01.2025 - Current
- Developed strong relationships with customers by providing exceptional customer service.
- Explained the features and benefits of products or services offered by the dealership to customers.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
Service Advisor
Toyota of Murfreesboro
Murfreesboro
01.2023 - 01.2024
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Ensured that all customer inquiries were handled promptly and accurately.
Service Advisor
Nissan Of Murfreesboro
Murfreesboro
01.2019 - 01.2023
- Scheduled and coordinated work for many customers each day in fast-paced setting.
- Resolved customer complaints regarding service quality or billing issues promptly and professionally.
- Tracked warranty claims related to customer repairs and submitted necessary documentation to manufacturers.
- Discussed options with customers, helping each make optimal choices for individual needs.
Education
Bachelor's Degree in Sports Management -
Middle Tennessee State University
Murfreesboro, TNSkills
- Customer service
- Sales techniques
- Technical knowledge
- Service scheduling
- Cost estimation
- Warranty tracking
- Adaptability to technology
References
- Terry Byars - Nissan of Murfreesboro Service Director |615-504-6098
- Elizabeth Iza - MIT Nissan Global | 470-258-0212
- Curtis Bradley - Mentor | 901-355-9854
Timeline
Service Advisor
Regal Nissan
01.2025 - Current
Service Advisor
Toyota of Murfreesboro
01.2023 - 01.2024
Service Advisor
Nissan Of Murfreesboro
01.2019 - 01.2023
Bachelor's Degree in Sports Management -
Middle Tennessee State University
Similar Profiles
Jamie MartinJamie Martin
Asst Parts and Service Director at Regal NissanAsst Parts and Service Director at Regal Nissan
Michael GuarnieriMichael Guarnieri
Sales Professional at Sutherlin Nissan Of Cape Cora / Cape Coral NissanSales Professional at Sutherlin Nissan Of Cape Cora / Cape Coral Nissan
Juan PadillaJuan Padilla
Sales Manager at Nissan Yorktown Hights , Poughkeepsie NissanSales Manager at Nissan Yorktown Hights , Poughkeepsie Nissan