Chris Watson
Columbus,GA
Summary
Proven leader in operations management and performance analysis, with a track record of enhancing customer satisfaction and profitability at LPI INC. Excelled in marketing expertise and franchise compliance, achieving quarterly sales goals. Demonstrated exceptional relationship-building and strategic planning skills, ensuring a competitive edge and team success in fast-paced environments.
Experienced business professional ready to lead and grow franchise operations. Strong focus on team collaboration and delivering results. Skilled in strategic planning, financial management, and customer service. Reliable and adaptable, with proven track record in driving business success and maximizing profitability.
Overview
10
10
years of professional experience
Work History
Franchise Operator
LPI INC
06.2024 - Current
- Analyzed competitor strategies, adapting approaches as necessary to maintain a competitive edge in the market.
- Enhanced customer satisfaction by addressing concerns promptly and implementing feedback-driven improvements.
- Managed financial aspects of the franchise, including budgeting, forecasting, and expense tracking to optimize profitability.
- Consistently met or exceeded quarterly sales goals through strategic planning and execution of initiatives.
Auto Sales Consultant
Headquarter Nissan
06.2022 - 06.2024
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Drove team revenue totals by bringing in top sales numbers.
- Conducted comprehensive vehicle presentations to educate potential buyers on key features, benefits, and specifications.
- Contributed to team success by sharing insights and best practices during regular sales meetings and training sessions.
- Demonstrated flexibility in adapting to changing customer needs and preferences, ensuring a tailored sales approach for each individual.
Bartender Shift Manager
Soho Bar And Grill
01.2015 - 06.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
HS Diploma - General Studies
Harris County High
Columbus, GA 05.2002
Skills
- Operations management
- Performance analysis
- Marketing expertise
- Franchise compliance
Timeline
Franchise Operator
LPI INC
06.2024 - Current
Auto Sales Consultant
Headquarter Nissan
06.2022 - 06.2024
Bartender Shift Manager
Soho Bar And Grill
01.2015 - 06.2022
HS Diploma - General Studies
Harris County High
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