CHRISTINA "CHRIS" SMITH
Alpharetta
Summary
Strategic Chief Human Resources & Communications Officer with expertise in driving HR strategy and organizational design. Skilled in fostering relationships, facilitating change management, and optimizing HR technology to align with business objectives. Committed to enhancing team success and delivering impactful results.
Overview
12
12
years of professional experience
Work History
Chief Human Resources & Communications Officer
COLONIAL PIPELINE
Alpharetta
07.2018 - Current
- Promoted in 2023 to lead enterprise-wide human resources, communications, and government affairs, reporting directly to the CEO.
- Played a key leadership role supporting the $9.1B sale of the company, overseeing people due diligence, risk mitigation, and communications.
- Directed enterprise organizational design initiatives, including a large-scale reduction in force delivering $47.5M in annual G&A savings.
- Led HR integration for a $95M acquisition, overseeing due diligence, policy alignment, and onboarding.
- Designed and launched leadership development programs to enhance succession readiness and leadership capability.
- Modernized short- and long-term incentive programs to improve performance alignment and executive accountability.
- Developed and implemented communication strategies to facilitate effective internal and external communications.
- Managed change and relocation for new corporate headquarters to maintain continuity and employee engagement.
Vice President, HRIS
AXIS CAPITAL
Alpharetta
01.2016 - 12.2018
- Reported to the Corporate CIO, leading global HR technology strategy and HR transformation initiatives.
- Led enterprise Workday implementation and post-acquisition integration of two European companies.
- Delivered $500K in annual savings through platform consolidation and process standardization.
- Established HR PMO governance and prioritization frameworks to enhance project execution discipline.
- Optimized processes to improve audit outcomes and mitigate operational risk.
Information Officer / Program Director, IT Strategic Initiatives
AMERICAN INTERNATIONAL GROUP (AIG)
Houston
01.2014 - 12.2016
- Led global HR technology initiatives impacting 80,000+ employees across 80 countries.
- Contributed to global Workday implementation and redesigned HR service delivery.
- Established rapid development teams improving service delivery across 20+ HR systems.
- Standardized vendor-managed services, lowering total cost of ownership.
- Reduced infrastructure and licensing costs through asset rationalization during enterprise upgrades.
Education
Bachelor of Science - Management Information Systems
Florida State University
Tallahassee, FL05-1995
Skills
- Enterprise HR Strategy
- Organizational Design
- Workforce Transformation
- Total Rewards & Incentive Design
- Change Management
- Leadership Development
- Mergers, Acquisitions & Integrations
- Executive & Board Advisory
- HR Technology & Analytics
- Project Management
- Regulatory Compliance & Governance
- Government Affairs
- Financial Stewardship
- Internal & External Communications
Websites
Board And Professional Affiliations
- Board of Trustees Member, Chattahoochee Nature Center
- Governing Body Member, CHRO C-Level Communities (Evanta/Gartner)
- Executive Network Member, SHRM
Core Leadership Expertise
- Enterprise HR Strategy
- Executive & Board Advisory
- Organizational Design
- Mergers, Acquisitions & Integrations
- Workforce Transformation
- Total Rewards & Incentive Design
- Leadership Development
- Change Management
- Internal & External Communications
- HR Technology & Analytics
- Regulatory Compliance & Governance
- Government Affairs
- Financial Stewardship
Timeline
Chief Human Resources & Communications Officer
COLONIAL PIPELINE
07.2018 - Current
Vice President, HRIS
AXIS CAPITAL
01.2016 - 12.2018
Information Officer / Program Director, IT Strategic Initiatives
AMERICAN INTERNATIONAL GROUP (AIG)
01.2014 - 12.2016
Bachelor of Science - Management Information Systems
Florida State University