Professional in hospitality management, bringing valuable experience in overseeing housekeeping operations to ensure top-tier cleanliness and guest satisfaction. Known for fostering collaborative team environment and adapting to evolving demands. Key skills include staff supervision and quality assurance, with commitment to maintaining high standards.
Overview
7
7
years of professional experience
Work History
Housekeeping Manager Assistant
Holiday Inn Club Vacations Resort
Clarksville Ga
06.2021 - Current
Supervised daily housekeeping operations to ensure compliance with cleanliness standards and guest satisfaction.
Developed and implemented training programs for staff, enhancing efficiency and service quality.
Conducted regular inspections of guest rooms and common areas, identifying areas for improvement.
Managed inventory of cleaning supplies and equipment, optimizing resource allocation and usage.
Coordinated scheduling for housekeeping staff, ensuring adequate coverage during peak occupancy periods.
Established safety protocols and best practices for cleaning processes, promoting a safe work environment.
Addressed guest inquiries and concerns promptly, fostering a positive guest experience through effective communication.
Trained and mentored all new personnel to maximize quality of service and performance.
Placed orders for housekeeping supplies and guest toiletries.
Package Handler
Fieldale Farms Processing Plant
Cornelia, GA
01.2019 - 01.2021
Operated machinery for efficient package handling and processing.
Inspected packages for quality assurance and compliance with safety standards.
Collaborated with team members to optimize workflow and reduce bottlenecks.
Trained new staff on safe operation of equipment and best practices.
Director of Front Office, Assistant Front Office Manager, Assistant Housekeeping Manager at HyattDirector of Front Office, Assistant Front Office Manager, Assistant Housekeeping Manager at Hyatt
Executive Director of Housekeeping / Food and Beverage Coordinator / Assistant General Manager / Task Force Manager/ Welcome Desk Supervisor at TPI Hospitality/ First Hospitality/ Sherman Associates – Hilton Garden Inn Eagan/ Hilton Garden Inn Bloomington/ Canopy MinneapolisExecutive Director of Housekeeping / Food and Beverage Coordinator / Assistant General Manager / Task Force Manager/ Welcome Desk Supervisor at TPI Hospitality/ First Hospitality/ Sherman Associates – Hilton Garden Inn Eagan/ Hilton Garden Inn Bloomington/ Canopy Minneapolis