Christa Cain
Roberta
Summary
Veterinary professional with experience in animal care, medical support, and client communication. Skilled in assisting with procedures, administering medications, and performing lab tests. Strong focus on teamwork and adaptability ensures seamless clinic operations. Reliable and results-driven, with compassionate approach to patient care.
Overview
6
6
years of professional experience
Work History
Veterinary Assistant
Peach Veterinary Care
01.2024 - 02.2025
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
Receptionist
Peach Veterinary Care
10.2020 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Receptionist
Internal Medical Associates
01.2020 - 10.2020
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
Macon Occupational Medicine
01.2019 - 01.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Daycare Worker
Houston Road Daycare
09.2018 - 01.2019
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Distributed food, napkins, and beverages in preparation for snack time.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
High School Diploma -
Rutland High School
05-2018
Skills
- Pre-anesthetic preparation
- Patient bathing
- Emergency and preventive care
- Surgical procedures and support
- Scheduling
- Bookkeeping
- Meticulous and organized
- Appointment scheduling
- Data entry
- Scheduling appointments
- Greeting and seating clients
Hobbies and Interests
- I participate in a variety of outdoor recreational activities.
- Playing Sports
- Kayaking
- Enjoy hobbies that combine physical activity with outdoor exploration.
Job Interests
I know that I have a history working in the veterinary field but I would be willing to work in another field. I want to expand my knowledge. I want to try new things. I am a very fast learner and think that I would be good at anything thrown my way.
Timeline
Veterinary Assistant
Peach Veterinary Care
01.2024 - 02.2025
Receptionist
Peach Veterinary Care
10.2020 - 01.2024
Receptionist
Internal Medical Associates
01.2020 - 10.2020
Receptionist
Macon Occupational Medicine
01.2019 - 01.2020
Daycare Worker
Houston Road Daycare
09.2018 - 01.2019
High School Diploma -
Rutland High School
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