Christa Evans
Lithonia
Summary
Motivated professional seeking a remote customer service role to apply my communication, empathy, and organizational skills in creating excellent customer experiences.
Compassionate and detail-oriented professional with 3+ years of experience in communication, problem-solving, and supporting diverse individuals in dynamic settings. Skilled at delivering positive experiences, resolving complex issues with patience, and managing multiple priorities. Eager to bring strong interpersonal skills and commitment to customer satisfaction to a remote customer service role.
Overview
3
3
years of professional experience
Work History
Assistant Teacher - Special Education
Kingsley elementary school
Dunwoody
01.2023 - Current
- Supported students, parents, and staff daily by delivering clear, compassionate communication and resolving questions quickly.
- Adapted messages to meet diverse needs, ensuring understanding and building trust.
- Managed student records, attendance, and progress reports with accuracy and confidentiality.
- Handled sensitive situations calmly, demonstrating strong conflict resolution skills.
- Collaborated with teachers and teams in a fast-paced environment to achieve shared goals.
Education
High School Diploma -
NORTH ATLANTA HIGH SCHOOL
4111 Northside Drive Atlanta, Georgia 3032706-2007
Skills
- Customer Support & Service
- Conflict Resolution & Problem-Solving
- Clear & Empathetic Communication
- Active Listening
- Data Entry & Recordkeeping
- Time Management & Organization
- Remote Work Tools (Zoom, Slack, Google Workspace)
- Adaptability & Patience
- Microsoft Office Suite
- Google Workspace
- Zoom
- Slack
- Email & Chat Platforms
- IEP development
- Classroom management
- Record keeping
- Curriculum adaptation
- Student assessment
- Parent communication
- Team collaboration
- Conflict resolution
- Learning strategies
Timeline
Assistant Teacher - Special Education
Kingsley elementary school
01.2023 - Current
High School Diploma -
NORTH ATLANTA HIGH SCHOOL
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