Christen Lee
Dunwoody,GA
Summary
Dynamic, results-driven Account Executive with extensive experience in full-cycle recruiting, account management, and client relations within the healthcare industry. Expertise in building consultative partnerships and delivering tailored staffing solutions that meet diverse client needs. Proven track record of leading, training, and inspiring teams while upholding high standards of service and operational excellence. Recognized for exceptional communication skills, strategic thinking, and a commitment to fostering positive, high-performing environments that drive continuous business growth.
Overview
4
4
years of professional experience
Work History
Account Executive-Recruiting
LocumTenens.com
07.2024 - Current
- Developed and executed comprehensive business plans across my Orthopedic Surgery and Ophthalmology territories to secure new client accounts and expand existing relationships, driving revenue growth.
- Developed and maintained cross divisional partnerships with internal licensing, credentialing, and accounting teams to direct the full-cycle onboarding process for candidates, ensuring efficient onboarding, timely assignment start dates, and timely payment to clinicians.
- Established and managed strong consultative partnerships with healthcare organizations, delivering customized workforce solutions aligned with evolving staffing needs.
- Consistently met and exceeded monthly and quarterly KPIs related to prospecting candidates, placements, revenue generation, and candidate retention. Produced nearly $1 million in gross profit during my time as an Account Executive.
- Negotiated contract terms, bill rates, assignment expectations, and extensions with both clients and providers to maximize satisfaction and profitability.
- Analyzed account trends, provider feedback, and client requests to proactively identify staffing solutions and create new revenue opportunities.
- Delivered ongoing post-placement support, serving as the primary point of contact for providers regarding assignment issues, contract extensions, and future placement opportunities.
- Coordinated weekly provider timesheet collection, review, and approvals to ensure billing accuracy, timely payroll, and client satisfaction.
Account Representative- Recruiting Team Lead
LocumTenens.com
08.2022 - 06.2024
- Built and maintained strong relationships with clinicians across a variety of medical specialties to meet staffing needs and drive placement success.
- Sourced and screened qualified healthcare professionals through full-cycle recruitment strategies.
- Designed and implemented a specialty-specific training program for incoming Account Representatives, including training materials and resource guides.
- Supported the Account Representative Manager by coaching team members, delegating tasks, and promoting a collaborative team environment.
- Maintained high-volume outbound activity ( to generate new leads and expand the clinician pipeline.
- Consistently exceeded monthly production goals and earned multiple awards for high production (Recruiter of the Month Award) and fostering a positive work culture (Centurion Award).
Sales Administrator
GTO 2000
08.2021 - 07.2022
- Built and maintained strong customer relationships, ensuring satisfaction, positive feedback, and repeat business.
- Managed detailed sales records, conducted data analysis, and presented actionable insights to support forecasting and business growth strategies.
- Promoted from Intern to Sales Administrator for outstanding performance, professionalism, and leadership potential.
- Preserved account profitability by proactively resolving escalated issues and negotiating client compensations.
- Streamlined account management by developing new operational processes and optimizing existing workflows to enhance efficiency and profitability.
Education
Bachelor of Business Administration -
University of North Georgia
Dahlonega, Georgia12.2021
Skills
- Client Consultation and Workforce Planning
- Customer Success Strategies
- Full Cycle Recruitment
- Talent Sourcing and Pipeline Management
- Lead Generation and Account Building Strategies
- Timesheet Collection and Verification
- Billing and Invoice Reconciliation
- Onboarding and Credentialing Coordination
- Salesforce, Microsoft Office Suite, and Physician Recruitment Job Boards
Timeline
Account Executive-Recruiting
LocumTenens.com
07.2024 - Current
Account Representative- Recruiting Team Lead
LocumTenens.com
08.2022 - 06.2024
Sales Administrator
GTO 2000
08.2021 - 07.2022
Bachelor of Business Administration -
University of North Georgia