Christian Blackmon
Forest Park
Summary
Adept at office management and customer service, I significantly enhanced team productivity and client satisfaction at BBS Trailer Services. My expertise in organizational strategies and time management, coupled with a proven track record of maintaining workplace cleanliness and efficient office administration, positions me as a valuable asset to any team.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
14
14
years of professional experience
Work History
Office Manager
BBS Trailer Services
05.2019 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Receptionist
Rc Trailer Seles & Service
04.2017 - 03.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Production Worker
QT Kitchens
07.2011 - 08.2018
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
Education
High School Diploma -
Forest Park High School
Forest Park, GA05-2008
Skills
- Customer service
- Organization skills
- Workplace cleanliness
- Office management
- Organizational skills
- Telephone skills
- Time management
- Office administration
- Scheduling appointments
- Greeting and seating clients
- Payroll and budgeting
Timeline
Office Manager
BBS Trailer Services
05.2019 - Current
Receptionist
Rc Trailer Seles & Service
04.2017 - 03.2019
Production Worker
QT Kitchens
07.2011 - 08.2018
High School Diploma -
Forest Park High School
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