Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Bland

Jefferson

Summary

Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Athens Orthopedic Clinic
08.2022 - 05.2024
  • Handled sensitive patient complaints with discretion and professionalism, working towards a speedy resolution that maintained positive relationships with valued clientele.
  • Processed payments accurately while adhering to data security protocols, safeguarding sensitive customer information from unauthorized access or misuse.
  • Improved patient satisfaction by efficiently handling front desk operations and addressing concerns promptly.
  • Handled high call volumes, directing inquiries to appropriate departments while ensuring timely resolution of issues.
  • Trained new front desk staff members, sharing best practices and contributing to a more cohesive team environment.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Collected patient deposits, fees, and payments.
  • Confirmed appointments, communicated with patients, and updated patient records.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Kept a well-maintained front desk area, creating an inviting atmosphere for patients upon arrival and throughout their stay.

Lead Teacher

Today's Kids of Suwanee
09.2021 - 08.2022
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
  • Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Developed and implemented classroom routines to address varying student needs.
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.

Resident Assistant

Phoenix Senior Living
02.2021 - 04.2021
  • Maintained clean, safe, and well-organized patient environment.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Developed and maintained relationships with patients families to promote positive living environment for patients.

Lead Teacher

Little Angles Daycare
04.2018 - 09.2020
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Created and developed lesson plans to meet students' academic needs.
  • Fostered student curiosity and interest through creative hands-on activities.

Front Desk Receptionist

Motel 6 Hotel
05.2017 - 11.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Education

High School Diploma -

East Jackson Highschool
Commerce, GA
08-2013

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Problem-solving skills
  • Appointment scheduling
  • Office organization
  • Front office management
  • Initiative-taking
  • Issue handling
  • Guest relations
  • Multi-line telephone systems
  • Conflict management
  • Call routing

Timeline

Front Desk Receptionist

Athens Orthopedic Clinic
08.2022 - 05.2024

Lead Teacher

Today's Kids of Suwanee
09.2021 - 08.2022

Resident Assistant

Phoenix Senior Living
02.2021 - 04.2021

Lead Teacher

Little Angles Daycare
04.2018 - 09.2020

Front Desk Receptionist

Motel 6 Hotel
05.2017 - 11.2018

High School Diploma -

East Jackson Highschool

Similar Profiles

CREATE PROFILE
Christian Bland