Christian Colzie
Dunwoody
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Houskeeping
Extended Stay America
03.2025 - Current
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Economic Support Specialist
Department of Human Services
10.2021 - 01.2025
- Streamlined application processing for faster approval rates, through efficient document review and verification.
- Ensured compliance with program rules and regulations by conducting thorough audits of client files and benefit determinations.
- Supported a diverse clientele base, demonstrating cultural sensitivity in all interactions while helping them navigate complex social service systems effectively.
- Kept case files updated, accurate and aligned with requirements.
Customer Care Advocate
Modivcare
02.2019 - 11.2021
- Improved customer satisfaction by addressing and resolving complaints efficiently.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Education
Nail Care
Elaine Sterling Institute
Atlanta, GA10-2025
Phlebotomy
Cumberland Medical Institute
Austell04-2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Organization and time management
- Attention to detail
- Dependable and responsible
- Excellent communication
- Problem resolution
- Multitasking Abilities
Timeline
Houskeeping
Extended Stay America
03.2025 - Current
Economic Support Specialist
Department of Human Services
10.2021 - 01.2025
Customer Care Advocate
Modivcare
02.2019 - 11.2021
Nail Care
Elaine Sterling Institute
Phlebotomy
Cumberland Medical Institute
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