Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Spell

Statesboro

Summary

Dynamic and results-oriented professional with a proven track record at Transformations of Statesboro, adept in office administration and time management. Excelled in enhancing office efficiency and customer satisfaction through innovative administrative support and effective communication. Demonstrated ability to streamline processes, significantly reducing administrative errors and improving client engagement.

Overview

13
13
years of professional experience

Work History

Office Administrator

Transformations of Statesboro
01.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Reconciled account files and produced monthly reports.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
  • Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
  • Enhanced efficiency by automating routine tasks, allowing staff to focus on more strategic projects.

Server

D's Friendly Diner
06.2012 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Nursing Assistant

Azelea Health and Rehabilitation
01.2021 - 06.2022
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
  • Documented care actions by completing records and logs in medical software system.

Education

Master of Science - Clinical Mental Health Counseling

University of Phoenix
Tempe, AZ
02-2027

Bachelor of Arts - General Studies

Georgia Southern University
Statesboro, GA
06-2017

Associate of Arts - Psychology

East Georgia State College
Swainsboro, GA
12-2015

Associate of Arts - Sociology

East Georgia State College
Swainsboro, GA
12-2015

GED -

Brunswick Job Corps Center
Brunswick, GA
04-2006

Certificate of Technical Studies - Certified Nursing Assistant

Brunswick Job Corps Center
Brunswick, GA
04-2006

Skills

  • Time management
  • Office administration
  • Administrative support
  • Database entry
  • Document scanning
  • File organization
  • Reception duties
  • Scheduling appointments
  • Office supply management
  • Document management
  • Customer engagement
  • Telephone reception
  • Word processing
  • Database maintenance
  • Visitor management
  • Billing and coding
  • Report preparation
  • Inbound phone call handling
  • Verbal communication

Timeline

Office Administrator

Transformations of Statesboro
01.2024 - Current

Nursing Assistant

Azelea Health and Rehabilitation
01.2021 - 06.2022

Server

D's Friendly Diner
06.2012 - Current

Master of Science - Clinical Mental Health Counseling

University of Phoenix

Bachelor of Arts - General Studies

Georgia Southern University

Associate of Arts - Psychology

East Georgia State College

Associate of Arts - Sociology

East Georgia State College

GED -

Brunswick Job Corps Center

Certificate of Technical Studies - Certified Nursing Assistant

Brunswick Job Corps Center
Christian Spell