Christina Brewer
Bremen
Summary
Customer service-oriented professional with a strong foundation in delivering timely and accurate data to facilitate reimbursement for services. Expertise in adhering to policies, procedures, and guidelines ensures consistent quality while maintaining the highest standards of privacy and confidentiality. Detail-oriented with exceptional communication skills, capable of managing multiple tasks in fast-paced environments. Recognized for a proactive approach to identifying and resolving issues, with a strong focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Childcare Provider
Private Duty Care
09.2023 - Current
- Ensure high priority of health and safety of the children.
- Establish appropriate limits to provide a fun, safe, and positive experience.
- Set a positive example in conduct and maintain safety and cleanliness of the establishment.
- Developed individualized care plans for children with diverse needs
- Organized recreational activities that promoted social skills and teamwork among children.
- Developed individualized care plans to meet unique needs of each child.
Home Health Aide
Private Duty Care
08.2022 - 04.2023
- Maintained a safe, secure, and healthy environment.
- Assisted with activities of daily living – personal hygiene, mobility, and feeding.
- Administered medications, prepared meals, provided transportation, and scheduled appointments.
- Documented patient condition and activities and updated demographic information.
- Ensured confidentiality and privacy standards of protected health information.
- Assisted clients in medication management, ensuring adherence to prescribed schedules.
- Developed individualized care plans in collaboration with families and healthcare teams.
Cleaning Professional / Janitor
Done Right Cleaning Services
08.2017 - 09.2022
- Kept facilities in clean and orderly condition.
- Scheduled appointments and managed time and priorities.
- Adhered to cleaning and safety techniques and practices.
- Acted in a polite and professional manner when approached by clients to answer questions.
Delivery Driver
AutoZone Auto Parts
12.2019 - 03.2020
- Picked up and delivered customer orders according to company rules and regulations and managed inventory.
- Planned daily schedule based on customer needs and delivery deadlines, and prepared, loaded, and organized truckload to service accounts.
- Provided highest level of customer service by meeting deadlines and communicating in a professional manner.
- Trained new drivers on company policies, safety procedures, and effective delivery practices.
- Delivered exceptional customer support through effective problem-solving and communication skills.
Education
Associate of Science Degree - Health Sciences – Medical Office and Billing Specialist
Ultimate Medical Academy
01.2025
Skills
- Customer engagement
- Skilled in Microsoft Office tools
- Strong attention to detail
- Coverage assessment and processing
- Coverage determination
- Reimbursement Processing
- Medicare / Medicaid Government Payers
- Third Party Payers
- CPT & ICD-10 Coding
- Detail-oriented data management
- Negotiation
Certification
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
Awards
Academic Honors Recognition / Honor Roll.
Communication Platforms
Zoom, Skype, Google Meet.
Microsoft Office Applications
Word, Excel, PowerPoint | Type 60 WPM.
Timeline
Childcare Provider
Private Duty Care
09.2023 - Current
Home Health Aide
Private Duty Care
08.2022 - 04.2023
Delivery Driver
AutoZone Auto Parts
12.2019 - 03.2020
Cleaning Professional / Janitor
Done Right Cleaning Services
08.2017 - 09.2022
Associate of Science Degree - Health Sciences – Medical Office and Billing Specialist
Ultimate Medical Academy