Summary
Overview
Work History
Skills
Timeline
Generic

Christina Duncan

Cummings

Summary

Accomplished professional with expertise in logistics coordination and customer service, honed at Roadie. Proven track record in optimizing delivery routes and enhancing customer satisfaction. Skilled in data entry and effective communication, ensuring accurate record-keeping and seamless operations. Adept at problem-solving and maintaining safety compliance, consistently achieving timely deliveries and operational excellence.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Roadie
Cumming
05.2025 - Current
  • Delivered packages efficiently across diverse routes in urban and rural areas.
  • Communicated with customers to confirm delivery details and resolve issues.
  • Operated delivery vehicle safely while adhering to traffic laws and regulations.
  • Managed route logistics to optimize delivery times and fuel usage.
  • Maintained accurate records of deliveries and pickups using mobile applications.
  • Collaborated with dispatch team to coordinate timely deliveries and pickups.
  • Inspected delivery vehicle regularly for maintenance needs and safety compliance.
  • Provided excellent customer service by addressing inquiries and ensuring satisfaction.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.

Rural Mail Carrier Associate

USPS, United States Postal Service
Woodstock
05.2024 - 05.2025
  • Sorted and delivered mail to rural customers efficiently.
  • Operated postal vehicles adhering to safety regulations.
  • Maintained accurate records of deliveries and pickups.
  • Assisted customers with inquiries regarding services and packages.
  • Collaborated with team members to ensure timely mail distribution.
  • Monitored weather conditions to adjust delivery routes accordingly.
  • Managed postal supplies and equipment for effective operations.
  • Delivered mail in a timely manner while adhering to safety regulations.
  • Assisted other carriers during peak periods or when needed due to absences from work.
  • Observed all traffic laws while driving through rural areas.

Data Entry Clerk

Forsyth Health Department
Cummings
02.2021 - 03.2023
  • Create patients' charts by entering their information into VHN, making sure not to create duplicate files, and also entering their shots into GRITS, along with scanning their information into VHN.
  • Entered patient data into electronic health records system.
  • Verified accuracy of data entries and resolved discrepancies.
  • Maintained organized physical and digital filing systems for documents.
  • Assisted in preparing reports for departmental meetings and presentations.
  • Communicated effectively with staff to clarify data entry needs.
  • Processed incoming data requests from various departments promptly.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Updated existing records with new or revised information as needed.

Supervisor

Brothers
Bartlett
03.2020 - 05.2020
  • Supervisor role of social distancing to limit exposure by reducing face-to-face contact and preventing Covid spread among employees in warehouse setting.
  • Monitor warehouse staff to ensure they maintain distance of at least 6 feet apart between workstations, keep workstations frequently clean and sanitized, ensure warehouse employees are wearing masks, and encourage frequent hand washing.

Assistant Manager

Dollar Tree
Bartlett
04.2020 - 02.2020
  • Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations.
  • Perform all opening and closing procedures, protect and secure all company assets, adhere to safety guidelines, maintain professional and friendly environment with customers, supervisory responsibility for all hourly associates, assist Store Manager to ensure proper staffing coverage on daily basis, process damaged merchandise, and inventory controls.

Shipping Clerk

XPO Logistics
Olive Branch
06.2017 - 04.2019
  • Responsible for printing daily sales receipts and cross-checking with database system to ensure accuracy and dual verification.
  • Prepare and print shipping labels, confirm documentation corresponds to buyer's shipping request.
  • Track daily inventory, report any shortages or discrepancies to sales team.
  • Maintain professional relationship with buyers and their carriers.
  • Maintain a clean and safe work area, reorder/replace office supplies as needed.

Skills

  • Route management
  • Vehicle operation
  • Safety compliance
  • Package handling
  • Logistics coordination
  • Customer service
  • Record keeping
  • Inventory tracking
  • Time management
  • Attention to detail
  • Problem solving
  • Data entry
  • Document scanning
  • Effective communication
  • Document processing
  • Multi-line phone proficiency
  • Data processing
  • Database software proficiency
  • Information security
  • Customer Service-oriented
  • Mail handling
  • Medical billing
  • Fast typing speed
  • Office administration
  • 10-key entry
  • Filing and data archiving

Timeline

Delivery Driver

Roadie
05.2025 - Current

Rural Mail Carrier Associate

USPS, United States Postal Service
05.2024 - 05.2025

Data Entry Clerk

Forsyth Health Department
02.2021 - 03.2023

Assistant Manager

Dollar Tree
04.2020 - 02.2020

Supervisor

Brothers
03.2020 - 05.2020

Shipping Clerk

XPO Logistics
06.2017 - 04.2019

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Christina Duncan